
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service, excellent experience. All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to t All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to take the time and make sure that the vehicle we pick is what we really want. Excellent experience. More
5 Star Ford Dealership Experience This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgea This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgeable and helpful. I would certainly use 5 Star Ford again. Sandra Shaffar More
Wonderful Purchase Experience. I have been a customer of Five Star Ford for many years and many vehicles. I have always been treated with professional, friendly service by every per I have been a customer of Five Star Ford for many years and many vehicles. I have always been treated with professional, friendly service by every person in every department at Five Star Ford. I was wanting to purchase a new vehicle and thought that I knew exactly what I wanted. The Dealership could have easily just sold me a vehicle and handed me a set of keys. Instead starting with Mr. Rich, all of the people listed took the time to inform me of new changes, rebates, special offers, etc. the care that I received was simply incredible. I was able to purchase more vehicle for less money. That would have never happened if the entire staff at this dealership had not had my best interest and total satisfaction in mind. I know that I have forgotten to mention someone who helped me and for that please forgive me. The attitude and honesty at this dealership is second to none. On top of all of that the coffee is always good. More
Great service, great truck My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I r My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I received great service from start to finish as always. Thanks to the knowledgeable salesman (Mario), some outside the box thinking by the sales manager (Michael), and the Tut-man experience my purchase went smoothly and quickly. I was in and out with a great deal inot about an hour. Thanks again fellas. See you when the wheels fall off my other truck. More
New Car Purchase 1/9/16 This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted. Jimmy in Finance and Lee Clanton were also very helpful when my new 2016 Explorer was delivered. My wife and I are happy to recommend Five Star Ford to our friends along with their competent sales & service teams. More
Great Experience This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. The finance with Anthony Snyder was the quickest and easiest we have ever been involved in. We let the team know what we wanted, what price we were looking for and the payments and they made it happen. We traveled over an hour just to work with Crystal and John since the first experience with my oldest son was great in June 2015. I wanted my youngest son to work with them since his first truck paying experience was horrific with another Ford Dealer. I wanted him to be treated like he was appreciated, so took him to 5 Star Ford and it was great again. Great way to start of the new year 2016. Would never go anywhere else to purchase a truck. More
Great Service, except the AutoButler. The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuume The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuumed. The back floor of my F-150 still had dog hair and dirt. On the outside they missed part of the bed. There was still dirt. Did that even wash the truck before applying the finish? I am disappointed with their performance. I have always been happy with the AutoButler before, but not this time. More
Buying a Car was a rewarding experience This was my third car to purchase from Five Star Ford. Jim was very patient and allowed me to take me time. It's salesman like him that keeps me com This was my third car to purchase from Five Star Ford. Jim was very patient and allowed me to take me time. It's salesman like him that keeps me coming back to Five Star Ford. He went above and beyond to help me find the car I wanted, and to have it ready for me to drive off with it in a remarkable short time! Thank you Jim, because of you I will recommend you and Five Star Ford and when I'm ready for another car I will be back!! More
Best EVER Deal !!! Best Deal ever. MM Ross and Gary White went out of their way to find the exact Ford F-150 truck that I wanted. My salesman, Mario Hurley, managed to g Best Deal ever. MM Ross and Gary White went out of their way to find the exact Ford F-150 truck that I wanted. My salesman, Mario Hurley, managed to get me a great deal on the new truck and a very good trade in value on my vehicle . Jimmy Truong in Finance dug deep to find me more savings. I couldn't have asked for a better group of individuals working to get me the best deal I have ever received on a new vehicle. William Conner in "After Market" was helpful in explaining and showing me an after market cover for the bed of my new truck. Thanks to all of these individuals for their time and effort put forth to insure that I got the vehicle I wanted, the best deal ever and information on After Market add-on's for my new truck. More
Repair to Mustang Chris Adams was very helpful through the process. He was clear in the expectations at the beginning and kept me informed throughout the process. He ma Chris Adams was very helpful through the process. He was clear in the expectations at the beginning and kept me informed throughout the process. He made sure I understood what repairs were needed, their cost and the time frame for completion. The vehicle was even done earlier than promised. Another great experience with my home town Ford Dealership More