Back

Five Star Ford

North Richland Hills, TX

4.9
8,596 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,596 reviews

January 11, 2016

Great customer service, excellent experience. All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to t More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felipe Lopez
January 11, 2016

5 Star Ford Dealership Experience This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgea More

by rusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich
January 10, 2016

Wonderful Purchase Experience. I have been a customer of Five Star Ford for many years and many vehicles. I have always been treated with professional, friendly service by every per More

by edwin75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Rich, Freddie Valdovinos
January 10, 2016

Great service, great truck My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I r More

by ScottH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2016

New Car Purchase 1/9/16 This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted More

by tom wilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy in Finance, Jimmy Truong
January 10, 2016

Great Experience This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. More

by march123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Snyder, Crystal Sanders
January 10, 2016

Great Service, except the AutoButler. The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuume More

by coyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
January 09, 2016

Buying a Car was a rewarding experience This was my third car to purchase from Five Star Ford. Jim was very patient and allowed me to take me time. It's salesman like him that keeps me com More

by Lilgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Fairweather, Anthony Snyder
January 09, 2016

Best EVER Deal !!! Best Deal ever. MM Ross and Gary White went out of their way to find the exact Ford F-150 truck that I wanted. My salesman, Mario Hurley, managed to g More

by F-150
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong, William Conner, Jimmy Truong
January 09, 2016

Repair to Mustang Chris Adams was very helpful through the process. He was clear in the expectations at the beginning and kept me informed throughout the process. He ma More

by jperdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
...
544
...