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Fred Anderson Chevrolet Buick GMC Cadillac

Greer, SC

Overview
Employees
Reviews
Vehicles
4.4
4,442 Reviews
Fred Anderson Cadillac is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations. Fred Anderson Cadillac is your destination to shop Cadillac’s award-winning lineup of luxury vehicles. Explore our endless selection of Cadillacs here on our website or at 14000 E. Wade Hampton Blvd, in Greer. We are also home to one of the area’s largest selections of high quality pre-owned vehicles. Is your vehicle ready for service? Our service advisors and factory-trained technicians are here to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Cadillac looks forward to serving all your automotive needs!
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14000 E Wade Hampton Blvd

Greer, SC

29651

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Showing 4,442 reviews

March 26, 2023

The workmanship was great. The customer service received from the folks at the desk, was not good. More

by mpsstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane doe
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

mpsstein, thank you for calling this out to us. We would like to get a few more details about your experience and work toward a resolution. When you get a chance, please reach out to Zack Moran at (864) 743-0913.

March 26, 2023

Professional clean respectful. Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I More

by LORENZO.RALPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Lorenzo.ralph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We hope you have a great day!

Mar 28, 2023 -

LORENZO.RALPH responded

Excellent service thank you Ralph Lorenzo

March 26, 2023

Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called More

by GOSNELLFIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rocklein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

March 26, 2023

First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome! More

by amjam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Amjam10, we are so happy to read such a great review about Fred Anderson Cadillac! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2023

Fred Anderson treating us fair and we will be back in a few years when we swap again. James Mosley is a stand up guy. Management makes your feel like you’re home. More

by mcdanielmil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mcdanielmil, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!

March 25, 2023

Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process. More

by jacksonlgrease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jacksonlgrease, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 25, 2023

Great service, friendly staff and comfortable waiting area. Handled my maintenance issues in timely fashion. More

by PAULGIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Paulgiella, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

March 25, 2023

Service Advisor Adam had great communication vehicles done On time as promised Highly recommend this dealership More

by TIMOTHY_VK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Timothy_vk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 25, 2023

Struggled to find client insurance information during visit. Specialist became cold after client dissapoitment. Need a course in manners. More

by nlatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

nlatorres, thank you for your feedback. We are sorry to hear that your visit was anything less than outstanding and we would like to make it up to you. At your convenience, please reach out to Jeff Plunkett at (864) 743-0912.

March 25, 2023

Amazing dealership! !! This place has outstanding customer service and has awesome salespeople. Finance department is efficient and friendly! More

by jmitchell30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wehunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wofford Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Karvelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Abney, Mark Goodman
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Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

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