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Hawk Ford of St. Charles
St. Charles, IL
2,819 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,819 reviews
June 25, 2025
The employees are friendly but unfortunately every time we make an appointment something we are scheduled for is not completed. we make an appointment something we are scheduled for is not completed. More
by EBBS1287
Verified CustomerEmployees Worked With
June 24, 2025
appreciated the driveway appt, nice to be able to stay home. Tech was professional, and on time. home. Tech was professional, and on time. More
by FLTDECK9
Employees Worked With
June 24, 2025
I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sur on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything! More
by MESANDJJS
Employees Worked With
June 21, 2025
They worked with me to find the vehicle that met my requirements and followed up on a regular basis until we found the perfect match. Great customer service. requirements and followed up on a regular basis until we found the perfect match. Great customer service. More
by GAMMACAMS
June 21, 2025
We have had nothing but great experiences at the dealership. From the sales team to the service dept. I am on crutches and they have a pick up and deliver service cant beat that. We have bough 4 veh dealership. From the sales team to the service dept. I am on crutches and they have a pick up and deliver service cant beat that. We have bough 4 vehicles at this dealership. More
by DDELANO0
June 20, 2025
The service tech arrived on time for my at home recall appointment. He was also very informative and timely. appointment. He was also very informative and timely. More
by WG
June 20, 2025
Great experience here and the Hwak family. Paul provided perfect service from the time we walked the lot to the time he walked us out to our new truck. Erin was great conversation and made eve Paul provided perfect service from the time we walked the lot to the time he walked us out to our new truck. Erin was great conversation and made everything easy and quick. Everyone was pleasant and i highly recommend going here! More
by KVW5291
June 20, 2025
Pleasant buying experience. From the initial contact with Chris, his follow-up and throughout the test drive, Chris was very informative and above all courteous. Easy to do busi From the initial contact with Chris, his follow-up and throughout the test drive, Chris was very informative and above all courteous. Easy to do business with and would recommend him to anyone looking for a new car or truck. More
by Serg
