
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I called the dealership and made an appointment for that same day for an oil change, and I was in and out of the dealership in an hour. Staff was friendly waiting area was clean, and they even followed up o same day for an oil change, and I was in and out of the dealership in an hour. Staff was friendly waiting area was clean, and they even followed up on a recall issue that I didn’t even bring up. More
Inexperienced salesman. I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs t I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs to make this right! Lo balled my trade. I ended up selling myself for $5000 more than the lo ball figure More
Very clean and orderly Service dept. sales floor is impressive also. Staff was very helpful. sales floor is impressive also. Staff was very helpful. More
Did great work but left the truck bed dirty Everything else was fine . Mike v else was fine . Mike v More
I was very pleased with there service they went all out to make a deal to make a deal More
Great communication from start to finish. Repair was completed in a timely manner. Thank You! Repair was completed in a timely manner. Thank You! More
Service was even faster than I expected. I had some marks on my car and after they washed it, miraculously the spots were gone. I had some marks on my car and after they washed it, miraculously the spots were gone. More
Knowledgeable nice people. Quick and pleasant service. Really like the email and text approval process. Quick and pleasant service. Really like the email and text approval process. More