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Hawk Ford of St. Charles
St. Charles, IL
2,917 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,917 reviews
September 16, 2025
What we liked most was the excellent salesman who answered all our questions and was receptive to negotiating a deal that we were willing to pay. answered all our questions and was receptive to negotiating a deal that we were willing to pay. More
by JOANNE9
Verified Customer
September 14, 2025
Brought car in to address a recall regarding the power brakes. Car was promptly brought in and serviced and I was out the door in about an hour. brakes. Car was promptly brought in and serviced and I was out the door in about an hour. More
by pbcul8r
Employees Worked With
Do not recall
September 14, 2025
Best experience I’ve ever had when buying a car. Kirk is the best salesman! Kirk is the best salesman! More
by JONNAM78
September 13, 2025
Fast and friendly service staff. The only place service my F350. Highly recommend the Hawk truck center. The only place service my F350. Highly recommend the Hawk truck center. More
by CHARLES_TODD
Employees Worked With
September 12, 2025
Steve did an amazing job keeping in touch with me because I was always at work. I was always at work. More
by BRIANCREMEENS6
Employees Worked With
September 11, 2025
The commercial truck center is great! Kathy is very helpful and kind. Definitely enjoy dealing with her! They do quality repairs in a timely manner. The commercial parts department is als Kathy is very helpful and kind. Definitely enjoy dealing with her! They do quality repairs in a timely manner. The commercial parts department is also fantastic, very helpful, kind and knowledgeable. More
by DKAMEYER
September 11, 2025
Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! More
by LEONHARDSANDRAL
Employees Worked With
September 11, 2025
9/9/25 Made appointment for oil change at one PM , two PM paid my bill . The service was excellent ! PM paid my bill . The service was excellent ! More
by RKNELL0754
Employees Worked With
September 09, 2025
Everyone I worked with was fantastic. I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We were texting on Friday night and worked out all the details. Then on Saturday morning, I emailed everything they needed to get the paperwork started. When I arrived at the dealership, they had the paperwork ready and the truck washed! It was a quick in and out, and I really appreciated them having it all ready so that I didn't waste a day! The truck runs great and they have an awesome rewards program that will keep us serving the truck here as well! More
by TJOHNSON2025
