Hawk Ford of St. Charles

Great dealer to work with. Gave me a reasonable offer for my trade in and moved a little on the price of the vehicle. The Sales person was attentive enough without being pushy. Gave me a reasonable offer for my trade in and moved a little on the price of the vehicle. The Sales person was attentive enough without being pushy. A great dealer to go to if you don't want to waste time. They are in the business of selling cars and not playing games like other dealers. More

Had an appointment to get a recall done as well as a The Works oil change, arrived and quickly was checked in and told I would get a text once done. I was offered a ride home but I already had a ride set up Works oil change, arrived and quickly was checked in and told I would get a text once done. I was offered a ride home but I already had a ride set up. In a short while I got a text telling me the car was ready. I was very pleased with the courtesy displayed with everyone I encountered. More

Only one issue this time! I dropped my vehicle off at 10:00 am for a 10:15 appointment to check out noise in brakes. Called an told me my oil was due do so I approved it. But I dropped my vehicle off at 10:00 am for a 10:15 appointment to check out noise in brakes. Called an told me my oil was due do so I approved it. But didn't get it back till 2:30 pm ! They changed the oil and checked out my brakes! Found nothing wrong with brakes . Brakes still squeaking ! Under 7000 miles ! Steve was still on top if everything but i was a bit upset cause the oil was supposed to be under extended plan ! I was running late so had to leave ! I called Hopkins ford where j bought it and assured me it was covered. I haven't had a chance to stop back by and see steve! I m sure we can take care of it next time! More

Everything went great. My salesman ill Wackerlin was always in touch and got it done with maximum rebates and discount. My salesman ill Wackerlin was always in touch and got it done with maximum rebates and discount. More

I had a great service team that did a wonderful job on my f-150 f-150 More

DJ was excellent. Made us feel good about purchase of our 2025 Explorer. Confident about dealership if we need anything in future. Made us feel good about purchase of our 2025 Explorer. Confident about dealership if we need anything in future. More

Service representative, and car porter were friendly and very helpful. Repairs performed were top notch and the vehicle was returned to me much cleaner than I left it. Overall a great experience. very helpful. Repairs performed were top notch and the vehicle was returned to me much cleaner than I left it. Overall a great experience. More

The rep was helpful after a snag with my appointment and the recall was resolved. the recall was resolved. More

Very Customer Friendly, DJ and Andrew made the purchase of my new truck easy and non stressful. Would definitely plan a visit in the future. of my new truck easy and non stressful. Would definitely plan a visit in the future. More

Brought my Explorer in prior to a long road trip and they took great care of me. The service writer, Yaneli, was extremely friendly and prompt. The truck was done exactly when it was promised. took great care of me. The service writer, Yaneli, was extremely friendly and prompt. The truck was done exactly when it was promised. More