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Helms Bros., Inc.
Bayside, NY
2,260 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,260 reviews
June 11, 2021
Dave was really great ! I was impressed by his knowledge and expertise. Dave helped me get out of my 2017 CLA 250 into a 2021 GLC 300! The deal made me so happy because I was eager to get out of the car aft and expertise. Dave helped me get out of my 2017 CLA 250 into a 2021 GLC 300! The deal made me so happy because I was eager to get out of the car after having it for only 8 months ! Now i have my truck and hopefully will continue upgrading and building with Mercedes as time goes on. I already started referring my friends Mercedes questions to him ! More
by Sebrina L
Verified CustomerEmployees Worked With
Dave Jennings
June 10, 2021
Dave Jennings demonstrated Professionalism, Excellence and commitment to valued customer. I was impressed by his knowledge and expertise.He has helped me with my decision to upgrade from CLA 250 to GLA 25 and commitment to valued customer. I was impressed by his knowledge and expertise.He has helped me with my decision to upgrade from CLA 250 to GLA 250 . After test driving the car my hesitation and doubting myself has completely changed . Am happy with the GLA 250 .I appreciate JP the Manager for acknowledging my coming back as a customer . Overall my experience with Helmes Mercedes was phenomenal . More power to this company . More
by RedMercedes24
June 07, 2021
It was a pleasant a smooth deal. Staff and Managers are very cooperative and friendly. They know their job. I would recommend it to everyone. very cooperative and friendly. They know their job. I would recommend it to everyone. More
by SAEED.ZAFAR
Employees Worked With
June 07, 2021
We loved the first Mercedes Andrea helped us get there so we had confidence she would help Us a second time, as so she did!! we had confidence she would help Us a second time, as so she did!! More
by ANAMA0895
June 07, 2021
I bought my first MercedesBenz here. Debbie were great I bought my first MercedesBenz here. Debbie were great at helping us find the perfect car. Great place with really good people who want to help! W I bought my first MercedesBenz here. Debbie were great at helping us find the perfect car. Great place with really good people who want to help! Would definitely buy another vehicle from them. More
by LMK
June 05, 2021
Helms Made me feel like family. Had an awesome sales rep who was very informative. His patience with us changing our choice about 3 times was beyond exceptional. Love my MERCEDES BENZ. who was very informative. His patience with us changing our choice about 3 times was beyond exceptional. Love my MERCEDES BENZ. More
by JULIET5770
Employees Worked With
June 04, 2021
Mike Altamura is a great sales rep. He is friendly and he has good customer service skills. I will recommend Mike to my friends and family. has good customer service skills. I will recommend Mike to my friends and family. More
by Henry
June 03, 2021
Great service. Mike Nevada is a true professional makes the experience of leasing a car very easy and makes you feel comfortable ',always there if there is a issue the experience of leasing a car very easy and makes you feel comfortable ',always there if there is a issue More
by CREATENYC55
Employees Worked With
June 03, 2021
they are really friendly and professional, patient about the questions we have, it was really good experience. It was not only their pleasure, but also my pleasure to have him assisting me the questions we have, it was really good experience. It was not only their pleasure, but also my pleasure to have him assisting me More
by Jay
Employees Worked With
June 01, 2021
Overall good experience, my car wasn't ready when I arrived and they made sure i got back home and delivered my car to me, pretty smooth transaction. arrived and they made sure i got back home and delivered my car to me, pretty smooth transaction. More
by CBESLEY86
