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Helms Bros., Inc.

Bayside, NY

4.8
2,275 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,275 reviews

September 25, 2020

Mr. Jason Chen and Mr. Kevin Chen had helped us a lot in searching the right model in regards to the right price and functionalities that we need. Thank you, Helms Brothers. More

by HUIHONGKONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Kevin Chen is an outstanding employee of MBZ.
Sep 28, 2020 -

Helms Bros., Inc. responded

We were happy to help! We appreciate your review and look forward to working with you again in the future!

September 24, 2020

5 star experience and opulent service DAVE JENNINGS..... my guy he knows how to make a customer feel like I’m spending a million dollars,,... More

by DWAYNECHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Helms Bros., Inc. responded

Dwayne - thank you so much for your wonderful review! You were a 5-star customer and we look forward to working with you again in the future!

September 22, 2020

Very happy with the service and attention provided by Kathleen Baade, in sales and always the exceptional service Jackie Wong provides when I take my car in for service. Overall a very pleasant experien More

by YESUAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Wong - 5 STARS
Sep 23, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

September 22, 2020

Sales person is new. Lease contract stated a little different from what the salesperson represented. Must review contract carefully before rushing to sign any leases but overall experience with the de More

by Ing
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

September 21, 2020

Mike made the transition for my lease a great experience. I’ve been a Mercedes customer for 20 years and this was the best experience by far. More

by mperrin72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Helms Bros., Inc. responded

Thank you so much for your years of loyalty! We appreciate and look forward to working with you again in the future.

September 21, 2020

Melissa (saleswoman) was very kind. I would suggest that you must have someone who speaks Spanish; other than that everything was fine. The waiting time was very short and made the experience more favorab More

by FENIXNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review our deaelrship. We appreciate the feedback and look forward to working with you again in the future.

September 20, 2020

she is evey nice and friendly helps you to find the car you want also be patient to explain everything you need to know. Every good experience XD More

by Yiwei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Helms Bros., Inc. responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future!

September 19, 2020

Melissa was such a great help and so patient with me while I chose my first car! She helped me find the perfect car and got me the best deals. I was confused about the whole car purchasing situation but More

by Christinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review. We hope to see you again soon.

September 18, 2020

Leasing a Mercedes from Helms Brothers was an AMAZING experience from beginning to end. Jeff Stampler went above and beyond to assist us with this process. I highly recommend using this dealership for al More

by RITESTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future.

September 18, 2020

I'm really surprised and extremely disappointed on my 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! More

by TD6206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

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