
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,275 reviews
Mr. Jason Chen and Mr. Kevin Chen had helped us a lot in searching the right model in regards to the right price and functionalities that we need. Thank you, Helms Brothers. searching the right model in regards to the right price and functionalities that we need. Thank you, Helms Brothers. More
5 star experience and opulent service DAVE JENNINGS..... my guy he knows how to make a customer feel like I’m spending a million dollars,,... my guy he knows how to make a customer feel like I’m spending a million dollars,,... More
Very happy with the service and attention provided by Kathleen Baade, in sales and always the exceptional service Jackie Wong provides when I take my car in for service. Overall a very pleasant experien Kathleen Baade, in sales and always the exceptional service Jackie Wong provides when I take my car in for service. Overall a very pleasant experience. More
Sales person is new. Lease contract stated a little different from what the salesperson represented. Must review contract carefully before rushing to sign any leases but overall experience with the de different from what the salesperson represented. Must review contract carefully before rushing to sign any leases but overall experience with the dealership is good. Manager Dennis Kwong is helpful. More
Mike made the transition for my lease a great experience. I’ve been a Mercedes customer for 20 years and this was the best experience by far. I’ve been a Mercedes customer for 20 years and this was the best experience by far. More
Melissa (saleswoman) was very kind. I would suggest that you must have someone who speaks Spanish; other than that everything was fine. The waiting time was very short and made the experience more favorab you must have someone who speaks Spanish; other than that everything was fine. The waiting time was very short and made the experience more favorable. More
she is evey nice and friendly helps you to find the car you want also be patient to explain everything you need to know. Every good experience XD you want also be patient to explain everything you need to know. Every good experience XD More
Melissa was such a great help and so patient with me while I chose my first car! She helped me find the perfect car and got me the best deals. I was confused about the whole car purchasing situation but while I chose my first car! She helped me find the perfect car and got me the best deals. I was confused about the whole car purchasing situation but she explained everything clearly to me and even continued to follow up with me after I got my car. If you’re looking to get a car definitely hit Melissa up! More
Leasing a Mercedes from Helms Brothers was an AMAZING experience from beginning to end. Jeff Stampler went above and beyond to assist us with this process. I highly recommend using this dealership for al experience from beginning to end. Jeff Stampler went above and beyond to assist us with this process. I highly recommend using this dealership for all of your Mercedes needs. More
I'm really surprised and extremely disappointed on my 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! More