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Herb Chambers Lincoln of Norwood

Norwood, MA

4.9
824 Reviews
Welcome to Herb Chambers Lincoln of Norwood. At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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1130 Providence Highway

Norwood, MA

02062

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Showing 824 reviews

April 29, 2021

I had a great car buying experience with Mara. She was patient, thoughtful, and attentive to our needs. Thank you Mara and thank you Herb Chambers Lincoln of Norwood! More

by jflo514
Recommend Dealer
Yes
Employees Worked With
Mara Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers Lincoln of Norwood responded

You are very welcome! Thank you for your positive feedback on Mara and our team! We will be sure to pass along your kind comments! Take care!

April 27, 2021

We had a very efficient and satisfying experience at Herb Chambers Lincoln while leasing our 2020 Nautilus. Ryan McCarthy was very friendly, welcoming and knowledgeable about the Lincoln product line and car More

by Wolfer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers Lincoln of Norwood responded

Thanks for your feedback! We're thrilled to know Ryan and our team made your leasing experience efficient and satisfying. We hope to see you again at Herb Chambers Lincoln of Norwood!

April 26, 2021

Very professional and Helpful. Diagnosed the issue for loss of power stirring on my new car. Found service bulletin to fix this latest problem with the power steering More

by Hmasters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Feteira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Danielle Barnett
Apr 27, 2021 -

Herb Chambers Lincoln of Norwood responded

Hmasters - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you with your power steering. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Lincoln of Norwood team

April 26, 2021

Carlo, my sales person did an excellent job, extremely thorough, professional attentive definitely an asset to the dealership. Vehicle was delivered on time love the car. More

by Johnfield124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
Apr 28, 2021 -

Herb Chambers Lincoln of Norwood responded

Thanks for this glowing review! We're so happy Carlo provided you with five-star care during your visit! We appreciate you as a Herb Chambers Lincoln of Norwood customer!

April 24, 2021

Brianna always takes care of me with her outstanding professional service. A great friendly personality. Dealership is A1 as well as my Salesman Danny who is the best. More

by Hawaiiman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIANNA , Danny Jordan
Apr 26, 2021 -

Herb Chambers Lincoln of Norwood responded

We're thrilled to know you can always count on Brianna and Danny to take great care of you. Thanks for being a Herb Chambers Lincoln of Norwood customer, we'll see you next time!

April 22, 2021

Came in for routine service. Michael helped me with a question on the Nav system and I was otherwise in and out of there in a hour. More

by JFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lincoln of Norwood responded

We're glad Michael could take care of everything for you! Thanks for choosing Herb Chambers Lincoln of Norwood!

April 20, 2021

They are friendly and take care of customers in a timely fashion. Good communication. I love the fact that they wash your car inside and out when you bring it in for service. More

by NAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
Apr 20, 2021 -

Herb Chambers Lincoln of Norwood responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Lincoln of Norwood!

April 20, 2021

Terrific service, sales, finance departments. I highly recommend this dealer. They are always going out of their way to make the experience a great one. More

by LIndaICURN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lincoln of Norwood responded

We are honored to receive your support, thank you! - Herb Chambers Lincoln of Norwood Team

April 16, 2021

First time I went to this dealership for service Very First time I went to this dealership for service Very good customer service,I felt very confident that they would take take care of my issues. More

by radamata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Apr 19, 2021 -

Herb Chambers Lincoln of Norwood responded

We are so happy you chose to come work with our service team! Thank you for giving us a chance to provide excellent care to you! We look forward to working with you again in the future! - Herb Chambers Lincoln of Norwood

April 12, 2021

Herb Chambers Lincoln of Norwood refused to honor the warranty on my 2017 Lincoln MKC. The transmission failed at 29,000 miles and I was told it was due to the uneven ware of my tires. The car had just p More

by Dflanag810
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Hern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ailoli
Apr 28, 2021 -

Herb Chambers Lincoln of Norwood responded

Dflanag810, I'd like to thank you for taking the time to give us this feedback. The warranty on the the vehicle is still valid, and we did submit proper claims to Lincoln. However the repair was not approved due to the prior owners neglect and improper maintenance. We apologize for any miscommunication we may have caused. It is our goal to deliver the highest quality service, and I apologize for your recent experience. If you need to speak with me further, please do not hesitate to reach out. Thank you again, Peter Hern- General Manager phern@herbchambers.com

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