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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,214 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,214 reviews

August 27, 2021

Thank you Derek from sales and Andrew for getting the deal done on my new tacoma. Derek let me text and call him even on his days off . Andrew also let me call him on his personal cell for a quicker res More

by jboats324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pappas
Aug 27, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to leave us a review. We appreciate your feedback and will be discussing it with our team so that we can take steps to improve. Enjoy your new Tacoma and please don't hesitate to reach out if there's anything else we can do for you!

August 22, 2021

Fast and easy. Very polite and glad they used the masks. Very safe More

by hydro1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Aug 23, 2021 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team gave you such excellent care! Thank you! – Herb Chambers Toyota of Auburn

August 16, 2021

Always a pleasant experience. Alyssa is very accommodating and very pleasant and nice. Very efficient More

by Marilyn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Herb Chambers Toyota of Auburn responded

Hi Marilyn, thank you for visiting Alyssa at Herb Chambers Toyota of Auburn! See you on your next visit!

August 16, 2021

They were not totally honest about the price of the They were not totally honest about the price of the vehicle we bought, and we payed more for it and it was used. More

by macdoozer0691
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dhimitri Lako
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Bilzerian, Hannah Louis
Aug 31, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. We always strive for transparent communication with our customers and I'd like the opportunity to get some more details from you about the situation so that I can address it appropriately with my team. If you have a moment, would you please consider contacting me directly? Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

August 14, 2021

Cameron is an enthusiastic employee who was very Attentive and helpful. I took my car for an oil change and to rotate the tires. The staff were very friendly and professional. More

by Ellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron , Cierra Pellot, Clifford Quayson, Vu Nguyen, Antony Moreta
Aug 17, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for this fantastic feedback! We're glad Cameron took great care of you during your recent visit here at Herb Chambers Toyota of Auburn and we'll be sure to share your kind comments with him. Thanks again for your business and please don't hesitate to reach out if we can be of service to you again in the future!

August 14, 2021

Whenever I bring one of our vehicles in, we get top notch service at a great price. A great Service department with caring people. Thank you Alyssa. More

by TEBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Stephane Jovin, Jimmy Eldean, Dylan Hoang
Aug 16, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind comments! It's always a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time!

August 13, 2021

Great and fast in schedule and service.Clean and Great and fast in schedule and service. Clean and welcoming reception and waiting room . My overall experience was perfect More

by oumlamine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear this! Thank you for visiting us here at Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service to you again in the future!

August 13, 2021

I had a great experience at Herb Chambers in Auburn!!! The salesman found me just what I wanted, with even more than I wanted, for a great price!!! More

by Annieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne B!!!
Aug 13, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic review! We're so glad we had the opportunity to assist you with your recent vehicle purchase and we hope we have the opportunity to work with you again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

August 10, 2021

Everyone was very friendly and accommodating to make it a great experience . I would highly recommend herb chambers of auburn More

by janicegriffin577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne B
Aug 11, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to review your recent experience with our team! Your business is very much appreciated by all of us here at Herb Chambers Toyota of Auburn and we hope to see you again in the future!

August 10, 2021

The dealership was very friendly and understanding on what my concerns were and the service department took care of the issue. The advisor and manager were awesome to deal with as well . Knowing this. More

by Andy.femino1,@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Aug 11, 2021 -

Herb Chambers Toyota of Auburn responded

It was our pleasure, Andy! We appreciate you taking the time to share this experience and look forward to seeing you again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

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