Herb Chambers Toyota of Auburn

Great Customer Experience Herb Chambers Auburn under the leadership of Dan Bortolussi is the best place to buy a new Toyota. Dan, the general manager knows his business and kno Herb Chambers Auburn under the leadership of Dan Bortolussi is the best place to buy a new Toyota. Dan, the general manager knows his business and knows how to make every customer's experience a great one. More

Great service I've always received topnotch service in Auburn, Ma. Brought two cars in that day for service. One criticism though, please put the daytime running I've always received topnotch service in Auburn, Ma. Brought two cars in that day for service. One criticism though, please put the daytime running lights back on after service. More

4Runnin' I casually showed up a few minutes before closing on a Sunday night a few weeks back to look at new vehicle options to replace a 10 year old truck. W I casually showed up a few minutes before closing on a Sunday night a few weeks back to look at new vehicle options to replace a 10 year old truck. While looking at a 4Runner, Cole walked by and introduced himself, asked a few questions, and grabbed the keys for my family to take a test drive. After the test drive, we chatted a bit and explained that I was interested and would come back on Monday to discuss a possible deal. After doing a little research that night and getting a few base level online quotes from local dealers for the same vehicle, came back on Monday ready to negotiate and within 10 minutes we had a deal at the number I was looking for. Due to some other folks that were ahead of me with Finance, I had a short wait time but was in an and out in just over an hour and came back to pick up the vehicle on Thursday. Throughout the entire process, Cole was personable, knowledgeable, and was easy to negotiate with. I never felt like I was talking to a car salesman rather just a friend that I would have a beer with. He made the overall car buying experience the easiest one that I've had in 30 plus years of buying vehicles. Thanks Cole. More

Service was top notch as always, we will continue to come back to this dealership time and time again. Everyone is very helpful and the dealership is always was top notch as always, we will continue to come back to this dealership time and time again. Everyone is very helpful and the dealership is always clean and welcoming. More

easy scheduling appointments very clean lobby very attentive for customer needs clean facility print out of services I will need for the future service is exceptional staff friendly showroom is ph very attentive for customer needs clean facility print out of services I will need for the future service is exceptional staff friendly showroom is phenomenal More

As always. The people that work here get how to talk and treat people that are buying/leesing or getting service done. Thank you. Fin treat people that are buying/leesing or getting service done. Thank you. Fin More

Dan is an awesome friendly manager.The sales team and Dan is an awesome friendly manager. The sales team and especially Andrew Pappas will do their best to get the sale done ASAP. I strongly recommend th Dan is an awesome friendly manager. The sales team and especially Andrew Pappas will do their best to get the sale done ASAP. I strongly recommend this dealer. More

Dylan Kennedy and Shawn are always the best! I wouldn’t go anywhere else. They were quick efficient and truly fantastic. If you are in the market for a vehicle this is the team to see! go anywhere else. They were quick efficient and truly fantastic. If you are in the market for a vehicle this is the team to see! More

Clifford was a blessing I have always hated the process of buying a car. My anxiety was through the roof by the time I walked into the dealership but Clifford was able to pu I have always hated the process of buying a car. My anxiety was through the roof by the time I walked into the dealership but Clifford was able to put me at ease. First, the internet folks had quoted me a price on the wrong car. The interior color was not what I wanted and I thought I had driven an hour for nothing. Clifford calmly told me not to worry and found a car that was exactly what I was looking for. He was incredibly professional in that he didn't make comments about the mistakes made by his coworkers, he simply took care of it. He offered many options to us and remained respectful and kind throughout the process. My husband and I were so impressed with the way he treated us that we purchased the vehicle through the dealership's finance department even though we already had financing through our bank at a lower rate! LOL. The finance person we worked with whose name escapes me right now was also terrific. More

Customer Service I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to deal with. A staff that management should be proud of. I have been a loyal customer for over 20 years with no complaints. Thanks Dan, Alyssa, Jeff and all. Denny More