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Honda Universe

Lakewood Township, NJ

4.8
1,695 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,695 reviews

February 03, 2022

Outstanding communication and professionalism. Would 100% recommend anyone in the market for a new or used car. More

by KBECKER1285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Feb 04, 2022 -

Honda Universe responded

Thank you for saying that our team is outstanding, and they were very professional as well. We really appreciate your great recommendation for anyone looking for a new or used car. Thanks again!

January 31, 2022

The dealership was very welcoming. They greeted me with hellos and helped me with getting my new car. More

by MARIAHRAMOS99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 31, 2022 -

Honda Universe responded

It's great to hear that our dealership was very welcoming and you're pleased with your new car. Congratulations!

January 30, 2022

I love the car and your salesmen and women are hardworking. I like that. Nick is very helpful also More

by LISAAMARKS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Resean is the most awesome of them all, Al Cunha, Steve Umoru
Jan 30, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks. It's great to hear that you love your car and the members of our team! We also appreciate hearing that Nick was very helpful too. Thanks so much.

January 28, 2022

Great job & very professional! I would recommend this dealership to anyone. My second vehicle bought at this location. More

by MSCAFFARELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 28, 2022 -

Honda Universe responded

It's great to hear that you're pleased with our very professional team, and you're willing to recommend us as well. Thanks for choosing our dealership for your needs.

January 25, 2022

The dealership is very nice but do to the car shortage that many cars are not available physically. I recommend looking up car you want first on your own. More

by Lease Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian D'Zio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Steve Umoru, Glenn Swenson
Jan 26, 2022 -

Honda Universe responded

Thanks for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss further. Thank you.

January 25, 2022

I’ve been coming to Honda Universe for a long time! I have always had a good experience. More

by EMILYDIAZ0011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jan 26, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks, it's great to know that our team always provides you with a good experience. Thanks again!

January 22, 2022

Staff were very friendly, efficient, accomodating, and knowledgeable about the cars. They will give you other options if needed. More

by KARLYNEKARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Steve Umoru, Gustavo Avelino
Jan 22, 2022 -

Honda Universe responded

It's so nice to hear that our team is very friendly and knowledgeable. Thanks for sharing your great 5-star rating!

January 20, 2022

We recently leased a 2022 Ridgeline and came back a few months later to turn in our CRV for Pilot! Great service all around from the entire team - Sue in sales, Nick in management, and Nico in finance! More

by RTB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Jan 21, 2022 -

Honda Universe responded

Thanks for sharing your feedback. It's great to know that Sue, Nick and Nico were so helpful with your leasing needs, and you're pleased with everything. Congratulations on your 2022 Ridgeline and we'll look forward to helping you again with any future needs.

January 20, 2022

Make my purchase easy. I will recommend it this dealership to my family and friends More

by JONASEGO99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
Jan 21, 2022 -

Honda Universe responded

Thanks for recommending us so highly! We really appreciate your kind remarks and we're glad your purchase was easy.

January 20, 2022

I had a nice experience at this dealership. I did not feel pressured into anything. More

by ASTAR312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Steve Umoru
Jan 21, 2022 -

Honda Universe responded

We're glad to hear that you didn't feel pressure and you had a nice experience at our dealership. Thank you!

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