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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,437 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,437 reviews

October 02, 2023

The quality customer service that I received from Jackson Acura was second to none!! Yvonne Russell is very kind and knowledgeable!! More

by pjlfree
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team were able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
October 01, 2023

Nick always does a great job keeping me informed and up-to-date. My only gripe was it took almost 2 hours for oil change and tire rotation which didn't allow me enough time to get my car washed. More

by BILLTSCHWART22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jackson Acura responded

Thank you for taking the time to share your comments with us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional one. We appreciate your feedback about the service time and hope for a future opportunity to demonstrate our commitment to excellent, efficient service.

Helpful
October 01, 2023

Yvonne was very nice and helpful. I appreciate the attention she provided for getting the proper care for my vehicle. Thanks More

by Matthew Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Yvonne and our service team! If there is anything else we can do to assist you, please do not hesitate to let us know.

Helpful
October 01, 2023

Overall, great customer service but I'm still having A/C issues after they claim its cooling like it's supposed to. It feels like the fan is blowing which is makes for an uncomfortable ride when it's hot ou More

by Cbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Helpful
September 30, 2023

Very professional Listened to my needs. Salesman Reggie was wonderful. No pressure at all. Everyone’s wonderful More

by dannyseid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jackson Acura responded

Thank you for taking the time to leave your review! It's great to hear Reggie and the rest of the team provided such a positive experience. Feedback from you is one way we know we are achieving our goals. Please let us know when we can assist you again!

Helpful
September 28, 2023

Everything was perfect on my visit. The experience could not have been better. Will be back. More

by jandrews4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback-- We love hearing about guests who have a wonderful experience at our dealership, and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call! We appreciate your business and look forward to assisting you in the future.

Helpful
September 27, 2023

Very clean dealership and made buying a car easy. Michael was very patient with my wife as she didn’t really know what she wanted. More

by clj195
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Jackson Acura responded

We appreciate your feedback! It's wonderful to hear Michael and our team were able to assist you and your wife. We always strive to make the car buying experience as easy and stress-free as possible. Hope to assist you with your future sales and service needs!

Helpful
September 27, 2023

I came in to have my Acura MDX checked out as I was having some issues, Yvonne Russell was great! She made sure to explain everything to me clearly & anwsered all my questions/concerns. I would absolut More

by mckenzielang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Jackson Acura responded

Thank you for taking the time to leave your feedback-- We're glad Yvonne and our team were able to help, and we look forward to seeing you again!

Helpful
September 27, 2023

Fast service and was done right. Nice facility as well. Nothing more to say. That’s it. More

by tricia.rhame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. If there is anything we can assist you with in the future, please let us know.

Helpful
September 26, 2023

The service was great. Wait time was less and no pressure for recommendations. Overall satisfied More

by vineet12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Jackson Acura responded

Thank you very much for taking the time to share your positive experience-- Feedback from you is one way we know we are achieving our goals. Please let us know if we can assist you again!

Helpful
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