Jackson Acura

Paul Silverman Is Your Family Salesman Would you go to Kentucky to buy your salesman an Ale-8-One Soda? If your family was taken care of and you knew Paul Silverman and his team took care Would you go to Kentucky to buy your salesman an Ale-8-One Soda? If your family was taken care of and you knew Paul Silverman and his team took care of your family, coloring books and all, you just might! I might add, Minyonne was also very kind who shared a coloring book with our son! Sure, there was work to ensure the price was fair, it was. Hours spend at other dealers not as nice and online. Yes, you have to do this, but it was refreshing to always be welcomed back at Jackson Acura and to see Paul's smile. Of course, a smile is like honey, it is sweet and helps set the environment, pace and conversation. For years we were service clients at Jackson Acura and started our purchase "adventure" there. Then, we diversified our search. But there is nothing like a good relationship at the end of the day and a team you can count on, right down the street. Thank you Paul, Minyonne Joey, Brittany and the entire Jackson Acura team! More

Back Again! A Tribute! As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the qua As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the quality, performance, and value of the TL, the RL and the RDX, there was no hesitation to what’s so ever. The 2019 RDX is a beauty! More

Great care and customer service Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very pr Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very professional and managed to finish our paperwork in a very reasonable time without having to make us wait for hours like at other dealers. Both Reggie and Joey made our experience super nice and stress-free. They definitely have earned a new loyal customer. More

Service As usual great service from Nick. Surprised that he was the only advisor around and hence had more than a handful of customers to deal with. Did a gre As usual great service from Nick. Surprised that he was the only advisor around and hence had more than a handful of customers to deal with. Did a great job nevertheless More

Purchase of Certified Pre-owned RDX from Michael Once I reviewed what I was looking for in a new SUV, Michael presented me with my options and help me select the right one. Great experience Able te Once I reviewed what I was looking for in a new SUV, Michael presented me with my options and help me select the right one. Great experience Able terrace at fair price and great financing very quickly. More

Five star customer service Great service from Reggie. I was looking for SUV and visited different dealers like Honda, Toyota, Mazda before stepping into Jackson Acura. Once I st Great service from Reggie. I was looking for SUV and visited different dealers like Honda, Toyota, Mazda before stepping into Jackson Acura. Once I stepped into Jackson, I have decided to buy Acura by looking at their great customer service. I would recommend Reggie to anyone who is looking for a new Acura. More

Alwaysa mixed bag at Jackson We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, S We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, Sales and car delivery is just 4 stars. More

Great Customer Servive! Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout th Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout the process. More

Easy and pleasant I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! More

Not so a great service Customer service personnel seems to be very rigid on his terms. Stayed up to the point resulting in being not friendly in explaining how many miles se Customer service personnel seems to be very rigid on his terms. Stayed up to the point resulting in being not friendly in explaining how many miles service I am doing and what would be my next major service etc., When asked about the interior fabric protection insurance for a small scratch on the door and has turned out dirty as it was heavily used by my son, the service rep said it was intentional and it cannot be covered. I was questioning the Rep from the stand point of isn't this something not in my hands and so being the reason for taking insurance in the first place, he said he will check with service manager and get back to me. I haven't heard anything back then. More