Jackson Acura

Very Professional Reggie Hammond was excellent in every way. He was the consummate professional, very knowledgeable, very personable and answered all my questions. He Reggie Hammond was excellent in every way. He was the consummate professional, very knowledgeable, very personable and answered all my questions. He walked me through everything and it all went smoothly. There was no time that I felt uncomfortable at all. I definitely recommend Reggie and Jackson Acura. More

EXCELLENT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! More

Fast, friendly, professional and comfortable! Brittany got me in and out in record time. She is friendly and knowledgeable. Rodney is always very accessible. The service area is extremely comforta Brittany got me in and out in record time. She is friendly and knowledgeable. Rodney is always very accessible. The service area is extremely comfortable, with drinks, snacks and even private cubicles, if needed for work. More

Periodic Maintenance Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvon Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvonne) customer service was great. More

Service was Awesome. Service was done within an hour. Its just I need a thorough clean inside too. I am a Clean Freak.... other than that Awesome service with friendly emp Service was done within an hour. Its just I need a thorough clean inside too. I am a Clean Freak.... other than that Awesome service with friendly employees. Comfortable workspace while I wait. More

Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

Brittiany Byas She's very helpful and she over exceeded my expectation. Overall my visit was SUPERB! Say Hi to Mr.Jimmy, he's very friendly and nice!!! She's very helpful and she over exceeded my expectation. Overall my visit was SUPERB! Say Hi to Mr.Jimmy, he's very friendly and nice!!! More

quick and good service - oil change, tire rotation - clean everything handled quickly, excellent service, left my car clean and work done correctly. clean dealership, people are friendly and helpful. Love my everything handled quickly, excellent service, left my car clean and work done correctly. clean dealership, people are friendly and helpful. Love my Acura. - quality in a vehicle More

Quick & easy Just the way a service experience should be. Quick, easy and there was no drama. I look forward to coming back and working with Brittiany again. Just the way a service experience should be. Quick, easy and there was no drama. I look forward to coming back and working with Brittiany again. More

Oil change - routine maintenance The staff is always friendly and the waiting area is nice. Wait time was about 1.5 hours and I was informed of additional maintenance and repairs my The staff is always friendly and the waiting area is nice. Wait time was about 1.5 hours and I was informed of additional maintenance and repairs my car needed as well as the cost. It was easy to schedule a future visit and get a loaner car for these additional repairs. More