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Jackson Acura

Roswell, GA

4.8
6,371 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,371 reviews

March 31, 2024

Fast, efficient and comfortable waiting area. Nick was able to get me in and out with oil change and inspection in a very reasonable amount of time. More

by Bshaver68
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your recent service experience with us! We're thrilled to hear that you found our service to be fast, efficient, and comfortable. Providing timely and convenient service is a top priority for us, and we're delighted that Nick was able to assist you with your oil change and inspection promptly. We understand the importance of minimizing wait times and ensuring that our customers have a comfortable experience while waiting for their vehicles to be serviced. So we're glad to hear that our waiting area met your expectations and provided you with a pleasant experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Always have good service from Jackson Acura. Nick makes sure car is serviced correctly and goes over everything with me after work is completed. More

by Phil
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Mar 31, 2024 -

Phil responded

Always pleased when I have my car serviced by Jackson Acura. They make a point to see that their customers are satisfied with service and quality. I am!

March 31, 2024

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Alway excellent service and professional service team! Thank You Jackson Acura! I will alway have my Acura's serviced at your facility More

by IBNETT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for your kind words and continued trust in Jackson Acura for your vehicle servicing needs! We're delighted to hear that you consistently receive excellent and professional service from our team. Your satisfaction is our top priority, and we're committed to delivering the same high-quality service every time you visit us. Should you ever need anything or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Nick communicates well and I know exactly what is being done to my car and how long it will take. More

by Jane G.
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Apr 10, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick and our service team at Jackson Acura! We're thrilled to hear that Nick's clear communication and transparency have made your service visits pleasant and hassle-free. Ensuring our customers are informed every step of the way is one of our top priorities. If you have any further need of assistance, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 30, 2024

I had the pleasure of working with Chege Maina during my recent visit to Jackson Acura Dealership and I must say that he truly exemplifies what exceptional customer service looks like. From the moment I ste More

by Cindy Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you for sharing such positive feedback about your recent visit to Jackson Acura and your experience with Chege. We are delighted to hear about the exceptional customer service you received. Chege is indeed a valued member of our team! Hearing that he was able to make your car buying process stress-free by attentively listening to your needs and expertly guiding you through our Acura lineup reaffirms our dealership's commitment to excellence. We're thrilled you found the perfect car, and we look forward to serving you again in the future. Enjoy the road ahead in your new Acura! Warm Regards, Jackson Acura Team

March 30, 2024

Highly recommend this dealership for their excellent service and fair deals. Made buying a car a stress-free experience. More

by Maguette Gueye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jackson Acura responded

Thank you very much for your kind words and for recommending our dealership! We're thrilled to hear we could make your car buying experience stress-free and satisfactory. Our team is dedicated to providing excellent service and fair deals to all our customers, and it's wonderful to know we've achieved that with you. We look forward to the opportunity to serve you again in the future. Enjoy your new car! Warm Regards, Jackson Acura Team

March 28, 2024

Reggie is amazing! Absolutely the best car purchasing experience I have ever had! My sister worked with Reggie in November and I came from out of state just to work w More

by pichard.amy
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jackson Acura responded

Thank you for taking the time to share your wonderful experience with Reggie and our team at Jackson Acura! We are thrilled to hear that Reggie provided you with such exceptional service and made your car purchasing experience memorable. And it's fantastic to hear that Reggie's dedication and expertise not only impressed your sister but also led to you traveling from out of state for your purchase! We truly appreciate your trust and loyalty in choosing us for your automotive needs. We look forward to welcoming you back for your next car purchase and continuing to exceed your expectations in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out. Enjoy your new MDX! Warm Regards, Jackson Acura Team

March 28, 2024

Staff was pleasant, professional and attentive. Mike was very personable, which made my experience comfortable. More

by shahug64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jackson Acura responded

Thank you for your kind words and for choosing Jackson Acura for your automotive needs. We're delighted to hear that our staff, particularly Mike, provided you with a pleasant and professional experience! Customer satisfaction is our top priority, and it's great to know that Mike's personable approach made your visit comfortable. If you have any further questions or need assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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