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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,947 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,947 reviews
December 16, 2024
Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with you in a moment but instead he said nothing. Another service member acknowledged that we were there and when I told them what car we were there about then Ed piped up. While our battery was replaced we are still having an issue with some electrical clicking noise and had to take the vehicle back it is currently there now. Buick dealerships used to be top notch now they are no better than anything else. More
by Steve
Verified Customer
December 15, 2024
Great service this week. Charles was very helpful and polite. We will be back soon. Charles was very helpful and polite. We will be back soon. More
by aweaver2
Employees Worked With
December 14, 2024
December 13, 2024
The sales, finance and service departments are great at Jim Ellis. We buy there and Gr service there. Jim Ellis. We buy there and Gr service there. More
by MWILL32
December 11, 2024
I like coming to this dealership because the staff is professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazin professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazing. He's very knowledgeable, genuine and does his job with passion. He is a great asset to the team. Also, I love the new video updates you all provide while my vehicle is in back at the shop. It allows me to see exactly what's going on. Love that new feature. More
by ChristinaR_H
Employees Worked With
December 10, 2024
There was a little bit of a wait but the service was good and I got some good info about my tires. I was told not to get the tire rotation or the alignment until tje tires were replaced. and I got some good info about my tires. I was told not to get the tire rotation or the alignment until tje tires were replaced. More
by MICHELEANDJOHN
Employees Worked With
December 10, 2024
Great Service James was great I will continue recommending my friends to Jim Ellis GMC recommending my friends to Jim Ellis GMC More
by MWILL32
December 09, 2024
Purchasing a vehicle and service department was a joy to work with. Timely and professional personal. work with. Timely and professional personal. More
by geoffbaker02
