Jim Ellis Buick GMC Mall of GA - Service Center

Very courteous. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. More

Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. I highly recommend this dealership based on customer service and professionalism. More

Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More

The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More

Purchased my car from this dealership six or seven years ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Thei ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Their service tech did check the A/C based upon the service rep’s written order but it did not reflect the problem I was reporting. I am hoping that the check that was done was enough to verify that my concern was not a problem and the A/C will not quit on me. More

Good customer service would have liked to have recall work done but delayed because of part's. work done but delayed because of part's. More

Ed Barnes was one of the best GMC reps in my 60 years of buying GMC! buying GMC! More

We had a very pleasant experience making our purchase, considering that both my wife and I would rather get poked in the eye with a sharp stick than car shop. considering that both my wife and I would rather get poked in the eye with a sharp stick than car shop. More

I purchase my 2021 GMC Terrain from Jim Ellis on April 2 of this year. I love it. I brought it in for an oil change and was treated professionally. I will be bringing it back. of this year. I love it. I brought it in for an oil change and was treated professionally. I will be bringing it back. More

Tom was very helpful and a very nice guy! Made sure car service was done as fast as he could! Made sure car service was done as fast as he could! More