Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
3,535 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,535 reviews
January 23, 2024
Mike was very professional and committed to an excellent sales experience. Everything went very smoothly and efficiently. I would definitely recommend this dealership and salesperson. 10/10 sales experience. Everything went very smoothly and efficiently. I would definitely recommend this dealership and salesperson. 10/10 More
by MattCarz
January 23, 2024
Pam made the car buying process simple and relaxing, a complete professional. Also, Nick in the F&I department was also very easy to deal with. I would highly recommend them for all your automotive needs. complete professional. Also, Nick in the F&I department was also very easy to deal with. I would highly recommend them for all your automotive needs. More
by TODDRASMUSSEN2011
January 21, 2024
Mark is great. It was a smooth process and they worked with me. Great job! It was a smooth process and they worked with me. Great job! More
by Mykidsfather5
January 20, 2024
Pam is the absolute best! This is my fourth lease and she makes it so easy and convenient. This is my fourth lease and she makes it so easy and convenient. More
by Jessica
January 20, 2024
Best service department, highly efficient. Work performed on time and done properly. Always treated well. Work performed on time and done properly. Always treated well. More
by EDSELFROD93
Verified CustomerEmployees Worked With
January 20, 2024
Pam was so personably and so knowable about the auto industry and all the different models that Ford has to offer. She made the process quick and easy and answered any questions I have. After the purcha industry and all the different models that Ford has to offer. She made the process quick and easy and answered any questions I have. After the purchase of the vehicle, she walked me through the whole set up process and all of the features to ensure I understood everything. would recommend not only KG Ford West, but Pam to buyers looking to have a great dealership experience. More
by Monernick
January 19, 2024
CJ was easy to work with and was knowledgeable about the vehicles on the lot. Thank you CJ. vehicles on the lot. Thank you CJ. More
by Don
Employees Worked With
January 19, 2024
Pam was awesome and the whole experience was awesome enjoyed working with John and Nick will be back and will recommend family and friends enjoyed working with John and Nick will be back and will recommend family and friends More
by Silver bell
January 18, 2024
Very polite, informative group of employees. . Made the process a pleasure. Would highly recommend to family & friends. Couldn’t have asked for a better experience . Made the process a pleasure. Would highly recommend to family & friends. Couldn’t have asked for a better experience More
by Marchesharon
January 17, 2024
Very good Dealer great customer service and sales Ken Ganley Ford west we be back more cars Ganley Ford west we be back more cars More
by gwpflytyer 74
Employees Worked With
