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Ken Ganley Ford Parma
Parma, OH
3,374 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,374 reviews
August 12, 2023
They do a good job and they are very happy with the work, thanks so much. thanks so much. More
by rosa.angel5793
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman
August 11, 2023
Very knowledgeable and good service. Nice people. Had a slight problem after picked up my car and the service dept took care of it pronto. Nice people. Had a slight problem after picked up my car and the service dept took care of it pronto. More
by marymullner
Verified CustomerEmployees Worked With
Ken Pitman
August 10, 2023
Austin was a great salesman. He was with me through the entire process and was very honest on what to expect! He was with me through the entire process and was very honest on what to expect! More
by quandatysha
Employees Worked With
August 10, 2023
A nice community place where everyone was friendly and helpful. A great place to look for your next car. helpful. A great place to look for your next car. More
by Colinrkennat
August 10, 2023
Very polite and excellent customer service. They explained about the part we needed and that it was covered under warranty but delayed. They explained about the part we needed and that it was covered under warranty but delayed. More
by kimberlyhallharriso
Employees Worked With
August 10, 2023
Service is always timely and staff is extremely professional and customer centric. I would recommend to others. professional and customer centric. I would recommend to others. More
by bwbillings1
Employees Worked With
August 09, 2023
Very friendly people who know how to do good business. 100 percent would recommend to a friend. 100 percent would recommend to a friend. More
by Joshuagibbs211
Employees Worked With
August 08, 2023
Excellent, Peaceful, Professional, everyone was extremely nice. I would highly recommend your services. Thank You. nice. I would highly recommend your services. Thank You. More
by awbhbb7
August 07, 2023
Repairs not completed the first time. Lack of communication to inform customer. I have been a loyal customer for many many years and will purchase my new SUV elsewhere Lack of communication to inform customer. I have been a loyal customer for many many years and will purchase my new SUV elsewhere More
by Shorty
Employees Worked With
Unsure of reps name
