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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,562 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,563 reviews

September 21, 2022

The service advisors are very capable, don’t recommend unnecessary work and the video inspection is helpful More

by GARUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 20, 2022

Quick and to the point. No salesman BS. Thanks for getting all the paperwork ready before I arrived. More

by steeleguides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Great job. JEREMY had everything ready before we arrived. It was quick and professional. Thanks More

by steeleguides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 19, 2022

My visit was for an emissions test. It was accomplished in the amount of time Frank had indicated to me. He also did the "on the spot" without charging me - which was GREAT. That s More

by fritzhamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 19, 2022

People were nice, knew what they were doing. Very knowledgeable and careful about what was needed. And let me know what was expected. Good experience. 👍 More

by KEBINNORMINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 18, 2022

Confusing appointment setting on website. Too automated. Never was able to speak to anyone prior to making an appointment. Service area too small for the amount of needed. More

by bdeanstx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Gum
Sep 19, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations with our online appointment system. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

September 18, 2022

Awesome honda dealership and great service techs and reps. Had oil change at this location!!! More

by jacob.texas.jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Jacob! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 17, 2022

Jeremy was great. Worth driving to Ogden from Pocatello for! I felt like he was on my side and he is fun to chat with. More

by IDAHOTRAILS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jeremy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 17, 2022

There were great and kept me informed of the status of repairs on my vehicle. I got my car back in 4 days-YEAH. More

by johnjr6@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
September 17, 2022

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The p More

by MIGHTYBROOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Maw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abram Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Bechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Oldroyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Martinez
Sep 19, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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