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Ken Garff Honda Riverdale
Ogden, UT
5,150 Reviews
Why complicate things? We’ve made buying a car easier.
At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,150 reviews
June 20, 2021
I like the text messages to let me know what's going on with my car. I liked the video with what they recommended. I didn't feel pressured. I didn't like that we left a different number for the car and with my car. I liked the video with what they recommended. I didn't feel pressured. I didn't like that we left a different number for the car and they kept calling and texting me instead of my husband whose number we left. When Jessie was off work, Dino was horrible. He wouldn't answer text messages, even after he had just text me. I left 3 text messages in 3 hours and never heard from him. This was unacceptable. I called the dealership and got hung up on. I wanted to speak to a manager or supervisor and no one was available. Jesse texted me, instead of my husband again, about how the service went and I told him how unhappy we were. He then called me. I told him that Dino wouldn't reply. He said he'd give us a free oil change and tire rotation on him. My husband went to schedule it and it wasn't on our account. This is horrible costumer service. I hated to keep being bugged about filling out this survey, so I gave Jesse 3 instead of 4 for that alone. If he wouldn't have bothered me so much and followed through on his promise it would have been a 5. Dino would be a 0, but I gave him a 1, so management knew how awful he was. The keys work good. It sucks that we had to leave the car with the dealership for a recall and they didn't even offer a loaner car like another dealership did close by. More
by Nikki and John Jeske
Verified Customer
Helpful June 20, 2021
All employees were friendly. Communication could have been a little better since I waited much longer than originally anticipated. Overall great dealership and great car! been a little better since I waited much longer than originally anticipated. Overall great dealership and great car! More
by CORBINADAMS11
June 19, 2021
My beautiful 2019 CR-V was totaled in a rear end collision and I needed a replacement. The staff at Ken Garff were very helpful in helping me decide which 2021 CR-V would work. Good, friendly supp collision and I needed a replacement. The staff at Ken Garff were very helpful in helping me decide which 2021 CR-V would work. Good, friendly support can't be beat More
by Paul & Lily
June 18, 2021
Tyler was awesome to work with! He made it all easy and a great experience! And I love my new car! Sooo nice🙂. Thanks Ken Garf! great experience! And I love my new car! Sooo nice🙂. Thanks Ken Garf! More
by Adam1puppies
Employees Worked With
June 18, 2021
It was a pretty good job. I like how the services department treats me. Also, I like the schedule that they followed. They had my car at the time, they said. department treats me. Also, I like the schedule that they followed. They had my car at the time, they said. More
by EDWIN16X
Employees Worked With
Alfredo Monzon
June 18, 2021
Dan King at Ken Garff Honda Riverdale helped me get the exact car I was looking for, and gave honest opinions about financing and cars to help me figure out the best situation for me! exact car I was looking for, and gave honest opinions about financing and cars to help me figure out the best situation for me! More
by Randi
Employees Worked With
June 17, 2021
Once I decided on the car I wanted to buy the process was quick and easy. No pressure to buy extra things, only offered. Thanks! quick and easy. No pressure to buy extra things, only offered. Thanks! More
by ackermanj69
Employees Worked With
June 17, 2021
Jeremy made it so easy!! He didn’t “sell” me a car, I knew exactly what I wanted, he got me the keys and a pen, and was out of there in 45 minutes. knew exactly what I wanted, he got me the keys and a pen, and was out of there in 45 minutes. More
by w holt
June 16, 2021
Clean, knowledgeable, professional. Kept me informed. Always polite and positive I will continue to bring both of our Honda’s to this dealer for service Always polite and positive I will continue to bring both of our Honda’s to this dealer for service More
by loncastleton
Employees Worked With
Alfredo Monzon
June 16, 2021
Great service! Frank kept me informed throughout the process. This twenty five word minimum is super annoying and should be done away with, in my opinion! process. This twenty five word minimum is super annoying and should be done away with, in my opinion! More
by JOHNKGUNN
Employees Worked With
