Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,947 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,947 reviews

September 05, 2022

The guys at the body shop are top notch. They took care of my paint issues perfectly. The service department is always very helpful. Just a great dealership from top to bottom More

by Kevin Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Service Manager Jim did an awesome job with our newly purchased Wagoneer. A faulty backup camera is never fun to have on a new car, but he along with our salesman Gus kept us in the loop on what was bein More

by Gdogghbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Gus Polos, James Arnold
September 03, 2022

Gilbert and Steve always take very good care my family when we purchase our vehicles. They make the process quick and painless, along with Brian in finance. I have no complaints only praise for the team More

by Mjh123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
September 03, 2022

The risen I came is the honest customer service truth what is wrong with your car! More

by jshamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Mr. Shamblin, Thank you for taking the time to share your recent experience, We truly appreciate your positive marks and kind words. We ask for your feedback via multiple sources because we truly want to hear it. It's our best tool for determining how we're doing in terms of meeting, and hopefully exceeding our customers' expectations. It appeared that we missed an opportunity to deliver a truly exceptional "5-Star" experience. As such, I really appreciated the time you took to speak with me via phone. Your valued comments and additional insight are essential resources in our ongoing efforts to provide the outstanding experience that you and others expect and deserve from Klaben. Rest assured that we incorporate your feedback into counselling, coaching, training, and even process improvement. Thank you for your business, your time and your valued feedback. I and the entire Klaben Team remain at your service and are always available to address any questions or concerns you may have. James Arnold, Service Manager Klaben Auto Stores 330-673-3139 jarnold@klaben.com

September 02, 2022

Everyone was nice and professional. I dealt with the owner, the sales manager and Chris Hamilton, my salesman. Very good experience. More

by TRISH6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

I have dealt with another dealer for many years and came across a Ram Rebel I had to have! I called Klaben on a Saturday and talked to Carl and he was the more than helpful getting me the information and pr More

by svranich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin, Carl Esker
September 02, 2022

Don Jacobs was great as always! We’ve purchased multiple vehicles for nearly a decade now More

by Justin116mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Casey always goes above and beyond for us, we only buy from him he is top notch More

by Mark D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Excellent service, Justin was an amazing salesman! He is knowledgeable and accommodating. Brian in finance helped make the entire process flawless, thank you for everything you both do! More

by Veronica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Awsome experience! Quick and convenient. It's all about the customer at the Klaben auto stores More

by SCOTTA1066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin, John Coco III
...
183
...