
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Knowledgeable, friendly and quick. As always, Kim Wolfram was and is the best of the best. She kept my car for a "look at"...solved the problem and had the car returned to me in A1 co As always, Kim Wolfram was and is the best of the best. She kept my car for a "look at"...solved the problem and had the car returned to me in A1 condition. Thanks!! More
very professional I had a fluid leak on my garage floor from my vehicle, they inspected it to determine of were it came from,it was determined the AC might have been th I had a fluid leak on my garage floor from my vehicle, they inspected it to determine of were it came from,it was determined the AC might have been the problem More
Above and beyond... Thank you Someone bumped into me in a parking lot and I needed minor repairs on my 2015 focus . My salesman Terry recommended I talk to Steve Workman down at th Someone bumped into me in a parking lot and I needed minor repairs on my 2015 focus . My salesman Terry recommended I talk to Steve Workman down at the collision center . Let me say how pleased I am with this place ....really professional staff and standards. Steve handled all the paperwork with the rental and went over the top I feel because when I picked up my car I found it was alot cleaner than when I dropped it off the detailing was spot on . They even cleaned in the door jambs.....I will most definitely be a Klaben customer for life. I have never been led astray or in the wrong direction . Thanks Terry Baughman and Steve Workman job well done. More
Friendly dealership Nate Bryant and the team at klaben ford where very efficient and friendly with getting me where I wanted to be. It's a good experience for ford buyers Nate Bryant and the team at klaben ford where very efficient and friendly with getting me where I wanted to be. It's a good experience for ford buyers. Ask for nate and he'll even deliver your new car to your house. As he did mine.... More
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
Everyone was pleasant to work with. Terry B was helpful explaining dashboard controls that I had never seen before. And other general 2015 Escort controls. He was also very knowledgeable Terry B was helpful explaining dashboard controls that I had never seen before. And other general 2015 Escort controls. He was also very knowledgeable about the auto and I drove home in that day. More

Brandon was professional. Personable, and very knowledgeable Brandon was very helpful and professional. We did not feel any stress or pressure at any time. It was a very enjoable , stress free experience. All Brandon was very helpful and professional. We did not feel any stress or pressure at any time. It was a very enjoable , stress free experience. All the staff treated us with respect and we're kind. We would definitely recommend Klaben dealership to anyone interested in buying a high quality vehicle at a great price. More
Sales experience Very satisfied with our experience! Gene is very knowledgeable and was extremely helpful in the selection of vehicle we ended up with. His patience Very satisfied with our experience! Gene is very knowledgeable and was extremely helpful in the selection of vehicle we ended up with. His patience and confident attitude is appreciated. He is a credit to your sales team. He has a great but balanced sense of humor which we believe is important and appreciated. He is the reason we will return to Klaben! Sincerely, Nelson and Julia More
Excellent Customer Service and Technical Service Klaben Ford Service Center is extremely customer oriented and customer supportive. From my initial extremely positive interaction with my service a Klaben Ford Service Center is extremely customer oriented and customer supportive. From my initial extremely positive interaction with my service advisor, Ms. Mona Crooks, to the excellent service on my vehicle, Klaben Ford Service exceeded my expectations. The staff is extremely competent, helpful, and friendly. The technician even noticed that the lug nuts on my wheels needed to be replaced and did so. Thanks to all of you who help us and our vehicles at Klaben Ford More
Very Accomodative The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give the Klaben services team very high marks in regard taking care of my needs as a customer. More