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Klaben Ford Lincoln
Kent, OH
15,985 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,986 reviews
September 01, 2026
Eceptional service with honesty, professionalism and complete focus on customer experience. No gimmicks, no surprises and the highest quality service everytime. complete focus on customer experience. No gimmicks, no surprises and the highest quality service everytime. More
by gula2424
Verified Customer
September 01, 2026
Kim is the reason I go to this dealership. She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common 20-30 years ago but is unheard of receiving today. Her dedication to Klaben and the customer is absolutely amazing! More
by SCOTT@MCSERV.COM
Employees Worked With
September 01, 2026
Kim does an outstanding job as our service advisor. She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if there is any maintenance concerns. More
by Buyer
Employees Worked With
August 31, 2026
Sean the Service manager was gray and went out of his way to help with the Enterprise car rental that was late to help with the Enterprise car rental that was late More
by julie_nassif
August 31, 2026
Mike Branvold our service advisor does an outstanding job. We have 5 Ford vehicles and all are serviced at Klaben. job. We have 5 Ford vehicles and all are serviced at Klaben. More
by cfeltovich
August 30, 2026
When you have a service advisor as Kim Wolfrom it is the place to go. place to go. More
by Bonnie.sampson52
Employees Worked With
August 29, 2026
Kim, our service advisor at Klaben, always provides us with excellent service. Klaben received the wrong parts twice, but Kim did everything possible to fix the problem and kept us informed about the stat with excellent service. Klaben received the wrong parts twice, but Kim did everything possible to fix the problem and kept us informed about the status of the repairs. Even offering to get us a rental car if needed. Kim goes out of her way to provide the absolute best service. She is the reason that we have our cars serviced at Klaben. More
by Bob
Employees Worked With
August 29, 2026
Everyone was very kind and Chris was very patient when we looked at several cars. looked at several cars. More
by grammyhager53
August 28, 2026
Klaben had always given me great service & vehicles. And in particular Kim gives me wonderful service including a personal touch even though she doesn’t have to. They are willing to work with you on mos And in particular Kim gives me wonderful service including a personal touch even though she doesn’t have to. They are willing to work with you on most situations & make getting my vehicle serviced there convenient for me. More
by Sandy
August 27, 2026
I continue to thank Mona for her unwavering professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, for always taking such great care of your clients! More
by CUSACK435
Employees Worked With
