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Klaben Ford Lincoln
Kent, OH
14,783 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,783 reviews
April 27, 2023
I have had my Lincoln Nautilus serviced at Klaben-Kent several times. Kim provides the BEST customer service. She is amazing-Thank you! several times. Kim provides the BEST customer service. She is amazing-Thank you! More
by Tljackson575
Employees Worked With
April 27, 2023
We have always received great service from Mike Brandvold and the entire service team at Klaben Ford- Lincoln. and the entire service team at Klaben Ford- Lincoln. More
by mcyphert
Verified CustomerEmployees Worked With
April 27, 2023
I had my first experience with the mobile unit coming to my home for the maintenence service & recall order on my 2020 Ford Escape. Jessica set up the appointment & was very accommodating working with my sc my home for the maintenence service & recall order on my 2020 Ford Escape. Jessica set up the appointment & was very accommodating working with my schedule. All charges were explained & my rewards points were applied. Mike arrived on time & serviced my vehicle in my driveway. All details were provided on the work that was performed, there was no guess-work. He even cleared it a nest that a critter was setting up in my engine. My interior was covered for protection. This was so convenient & saved time and gas & miles on my on my vehicle. I highly recommend this service. More
by deborah17
Employees Worked With
Jessica Meacham, Michael Albritton
April 27, 2023
I received a wheel alignment and was pleased with the prices and the time it took. Specifically Justin Russell was very friendly and helped explain everything to me. I will definitely be coming back. Wha prices and the time it took. Specifically Justin Russell was very friendly and helped explain everything to me. I will definitely be coming back. Whatever they are paying Justin Russell they need to be paying him more because he went above and beyond excellent customer service. More
by laningjaclyn103
Employees Worked With
Justin Russell
April 27, 2023
Great dealership they always do their best to make their customers happy. I will continue to buy vehicles there. customers happy. I will continue to buy vehicles there. More
by BOBBS34
April 27, 2023
Always on point, honest and accommodating. Does works to do what is right for me. Excellent Does works to do what is right for me. Excellent More
by SherWall
April 27, 2023
Always come back to Mona to take care of my needs. She is knowledgeable and listens. She is knowledgeable and listens. More
by SherWall
April 26, 2023
Outstanding - the very best one could ask for! From the mobile scheduling coordinator to the tech - very convenient, prompt, courteous and excellent work. I can't say enough on how convenient the From the mobile scheduling coordinator to the tech - very convenient, prompt, courteous and excellent work. I can't say enough on how convenient the mobile service is! More
by kms250
Employees Worked With
Jessica Meacham
April 26, 2023
Work done in a timely manner, joe is very knowledgeable and friendly. I will always go back to Klaben! and friendly. I will always go back to Klaben! More
by BETHIE509
Employees Worked With
April 26, 2023
Klaben Kent is the Best. I love the valet svc. Ed Nichols is great, excellent customer svc. Kim Wolfram in svc is great also. Very helpful & excellent customer svc. 👏🏽 for I love the valet svc. Ed Nichols is great, excellent customer svc. Kim Wolfram in svc is great also. Very helpful & excellent customer svc. 👏🏽 for the svc dept as a whole, no issues when they work on my car. More
by Sanbaby
