
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We've been customers with Klaben for about 10 years. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. More
I couldn’t have been more happy. Luke was very easy to work was very knowledgeable and I would purchase a car from him again. Luke was very easy to work was very knowledgeable and I would purchase a car from him again. More
Luke was awesome to work with, made buying a new car non-stressful. Really went out of his way to make us a deal. non-stressful. Really went out of his way to make us a deal. More
Friendly, professional, and was able to get my vehicle repaired quickly. She was even able to get below the original qoute, effectively saving me hundreds of dollars. Great with communication. I will be u repaired quickly. She was even able to get below the original qoute, effectively saving me hundreds of dollars. Great with communication. I will be using her again should I need the services. More
Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More
The customer service was excellent, and the repairs were completed fast. My vehicle was returned cleaned. completed fast. My vehicle was returned cleaned. More
Rob was courteous, polite, and knowledgeable. He took the time to explain the bill in detail and passed on some information from the mechanic. He took the time to explain the bill in detail and passed on some information from the mechanic. More
I have been working with Klaben for more than a decade getting multiple vehicles. Compared to all other dealers I have dealt with (estimate of a dozen vehicles in my life time give or take) Klaben stood getting multiple vehicles. Compared to all other dealers I have dealt with (estimate of a dozen vehicles in my life time give or take) Klaben stood out from the very beginning. The stigma of a typical “car salesman” does not apply. As a customer I already have an idea what I am looking for. All I wanted is a straight forward price, help with financing etc. Klaben has meet and exceeded my expectations every single time. I can frankly say that buying/ leasing a vehicle from Klaben is a very pleasant experience. No stress, no wasted time. In and out. I had leased vehicles before with amazing low payments. Recently some life changes dropped my credit score in a not so good area. I truly appreciate Tyler Kline going way out of his way to help my situation. I ended up purchasing an amazing new vehicle which I thought wasn’t possible. If you are looking for a new or used vehicle, you can confidently walk into any of the Klaben stores and you will be greeted with respect, professionalism and a positive attitude. I was very surprised that even Mr David Klaben came to meet me and get to know me. More
Service is always on time and with quality in workmanship. Would recommend highly. Kim is always easy to work with and understands the situation. She even recommends alternate options. workmanship. Would recommend highly. Kim is always easy to work with and understands the situation. She even recommends alternate options. More
I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More