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Klaben Ford Lincoln

Kent, OH

5.0
15,826 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,826 reviews

June 26, 2026

Great service. Advice that I can trust. Good communication. Kim is always professional and thorough. More

by rjlaverne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

Very nice friendly and very professional she did very good on the sale very pleased . More

by rsmart59
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cassy Mathes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

Klaben is my go to! They come with any and all options you are looking for. Roscoe and Chris are the absolute best! Have been going here for years and will continue. More

by shae.bauchens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

I love my new Bronco Sport I got from Klaben. Chris and Jenn in finance are the best! More

by VictorB
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

Got my new truck delivered to me in Florida. Chris was friendly and Klaben’s customer service is top notch. More

by diana.hausergillespie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2026

Everyone was great. We were able to get a deal done in a very timely manner More

by ODEARICHARD1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2026

Kyle was nice and helpful. Justin was okay. Didn't realize that when I signed up for the package that he extended out my loan and wish he would have explained that better. More

by knoble1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Klaben Ford Lincoln responded

Dylan, Thank you for calling me back today and providing me further detail on your experience. As an organization, we ask for customer feedback across many different forms as it allows us reflect on our wins and counsel our team in our losses. At Klaben, our 50 years in business has been rooted in honesty and transparency while providing next level customer service. Your experience with Justin clearly failed to live up to that expectation and for that I apologize. Thank you for giving us the opportunity to make up for our failure post-delivery. As I mentioned on the phone, I and the rest of the Klaben team remain at your service. David Klaben 330-673-3139 Ext. 309

June 24, 2026

Trust! I trust him and that's important these days. Joe French directs and helps me understand the things that needs to be done on my car and I value his More

by Deborah Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

Tucker was very pleasant to work with. He helped me during a stressful time of getting a flat tire repaired. More

by vickibrower3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

amazing team to work with! tyler Kline was very knowledgeable and explained every step of the process with a smile and worked effortlessly to get me my dream car!! More

by mirandarush001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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