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Klaben Ford Lincoln

Kent, OH

5.0
14,943 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,943 reviews

December 08, 2021

Hands down the best buying experience. Would not go anywhere else even if I was paid too More

by mschul18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kline, Andy Bellian, Denise Miller
Dec 10, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

December 07, 2021

It's difficult to get an appointment due to the large volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I retur More

by dbernert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2021

One of the simplest and easy ways to shop for a car. Brandon from the start was engaged and did not stop even after we agree to a deal. He and his team went after a better rate on the car then I was p More

by barbutesjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Brandon Stahl
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2021

Bought my first new car with Brandon and he was so helpful with choosing the best options for me. He was even nicer when I came back three days later when my current car broke down and I needed someth More

by nwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Brandon Stahl
Dec 08, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2021

Every experience with Klaben has been beyond expectations. They are always customer focused and never "pushy" in the stereotypical car dealer way. I cannot see myself ever buying a car from anot More

by Jason Halverson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl, Jason Roush
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hi Jason, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 06, 2021

Always an easy and convenient experience when I need service done on my Fusion. I highly recommend Klaben Ford in Kent for all of your vehicle needs! Sales or service! The team there is always available More

by THFC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 06, 2021

Every one at this location is amazing! I am always greeted at the door. My sales rep is wonderful. I will always come here. More

by BRITTNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Douglas Lewin
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hello Brittney, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 06, 2021

I have gotten my last 2 cars (that I purchased here) serviced at this dealership all the time and have always been very satisfied with work and service. There is never any pressure to get etra work don More

by HELJOHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 06, 2021

This is the 3rd car I have bought from Klaben and Chris. I love his attention to detail and have always had a great experience with him. More

by asully1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 06, 2021

Louis Polos was terrific! He quickly answered all of our questions about ordering, pricing, and delivery via email. The vehicle was ordered and when it arrived we made arrangements for delivery. We spent More

by Roadranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

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