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Klaben Ford Lincoln

Kent, OH

5.0
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,897 reviews

October 04, 2022

Very well staffed dealership,nice show room,very friendly atmosphere,greatsales person I worked with.thanks More

by bgifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Oct 08, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 03, 2022

All of the members of the staff in the service department were very helpful and my service tech was really good at keeping me updated as to the progress on my repairs More

by Janet T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 08, 2022 -

Klaben Ford Lincoln responded

Janet, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

October 03, 2022

A pleasure to deal with as always. I have recommended them to others many times. More

by CVETTE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Klaben Ford Lincoln responded

Cvette80, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 03, 2022

Klaben always goes above and beyond to fix issues quickly and saving us money every time More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 03, 2022

They did an excellent job after my vehicle was damaged by a deer. It took longer than I would have liked but it was do to supply chain issues. Derek did an excellent job communicating with me and my insura More

by AWYMER0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 03, 2022

The Klaben dealership in Kent is phenomenal! Great location, great employees and great vehicles! Highly recommend to anyone looking for a dealership for their next vehicle purchase! More

by marissarush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Oct 07, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 01, 2022

Great dealership took good care of us and went over everything. Thank you Luke for taking care of us. More

by ljweist
Recommend Dealer
Yes
Employees Worked With
Luke Deegan, Angela Mazzagatti
Oct 07, 2022 -

Klaben Ford Lincoln responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2022

Really Really REALLY Helpful and Caring. They made absolutely sure that I was able to get into a car despite a couple bumps I had regarding my credit and made sure that it was a good fit reg More

by nichole.boyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Mazzagatti
Oct 02, 2022 -

Klaben Ford Lincoln responded

Nichole, Thank you for taking the time to provide a review of your recent experience at Klaben and especially for the kind and sincere comments. Your feedback is important as it provides affirmation for our customer-first business model and reminds us that our efforts do indeed make a difference. It was a pleasure getting to know you and working with you throughout the entire process. Thank you for your loyalty to Klaben and placing your trust and confidence in the Klaben Team. Rest assured that we have an ongoing rsponsibility to affirm your decision to do business with Klaben. I and the entire team remain at your service. Rich Klaben

October 01, 2022

Bo and his team were top notch, responsive and respectful of my time, love my Bronco! More

by LR216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Klaben Ford Lincoln responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2022

Came into the dealership met with Louis about buying out my lease he went over all the options. Was very informed to make a purchase More

by Dfk24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Oct 07, 2022 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

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