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Klaben Ford Lincoln

Kent, OH

5.0
15,248 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,248 reviews

March 08, 2022

Mike was AMAZING, he was like a family member that may have been just excited as me to get into this new Mustang. The whole process of ordering a new car lasted about 10 weeks and he was there for every s More

by kevind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi Kevind, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 08, 2022

Dealership is excellent in scheduling a time to bring in your vehicle for maintenance. All employees in the service department are very approachable, helpful and knowledgable. Very satisfied with my visits More

by LIBERTYINSPECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford. If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Changed the oil, rotated the tires. Offered to wash the vehicle, but it was raining. More

by she69wat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2022

Professional and thorough. Salesman Nate Bryant does a great job. Knows all the answers to all the questions. Denise Miller at Finance also very good. Overall...great expe More

by Roman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Denise Miller
Mar 09, 2022 -

Klaben Ford Lincoln responded

Hi Roman, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 07, 2022

I go to Tyler with all vehicle needs. Tyler in sales and Tyler service. Wouldn't go anywhere else. More

by KatieMarshall8214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Tyler Schultz
Mar 09, 2022 -

Klaben Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

March 06, 2022

tom alcorn, mona and joe are very knowledgeable and helpful they are the reason we keep buying new cars and trucks from klaben More

by maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Klaben Ford Lincoln responded

Hi Maximus, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 06, 2022

Brought in both cars this week, both for the 30k Mike service. Got a warranty item replaced. Ford pass has helped with maintenance costs. Dealership very responsive on keeping us informed. More

by Syd919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 06, 2022

Although I wasn’t prepared to buy a car fate totaled mine in an accident and so I went online and looked from €10 year old cars under 100,000 miles to newer cars with 30,000 miles and I found the first one a More

by starrgt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Mar 07, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 05, 2022

Had to have battery replaced in my key fob. Called in the morning and stopped in after work and was in and out in less than 10 minutes. It was awesome More

by CF685TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 05, 2022

I was having issues with my wipers on the drivers side and it was calling for a storm so they were able to work me in. I had to get a loaner car for a few days but they got it fixed in a timely manner. More

by angel1b7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Mar 07, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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