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Klaben Ford Lincoln

Kent, OH

5.0
14,813 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,813 reviews

October 11, 2021

Nate 100% goes above and beyond his job. When you are working with him..you become top priority and he will do anything to help you. I am really grateful we were able to work with such a down to earth an More

by madisonwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi! We're so happy Nate was able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 11, 2021

Very professional and very efficient service. I've been servicing my ford Escape here every year since buying the car here and wouldn't go anywhere else. More

by PATMURSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2021

All people were courteous and informative about what was happening with my vehicle. Clean and spacious waiting area More

by PThomas30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2021

Up front, straight forward in the ordering and delivery process. It was an enjoyable process. More

by fwolking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2021

Class act all the way through. Salesman Mike Uzl responded to my inquiry in early June, taking my order for a new 2021 Ford Raptor 37. Mike not only kept me informed, but he and his team actually h More

by Brian Cox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 10, 2021

I love the valet service fir my Lincoln Corsair! The reps keep me informed and the loaner car is on time. More

by judy_bishop1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 10, 2021

Our service advisor is always pleasant and seems to be really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! More

by VICLAVRISIUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2021

They were really nice and understanding. They did an amazing job in a timely fashion. More

by Bethann105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 08, 2021

Brought truck in for warranty work, fast friendly check-in , and repair was done in a reasonable amount of time. More

by dlt6855
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 08, 2021

We had visited 3 other dealerships and found one we liked Didn't want to deal on it.Was surfing the web and found Klabens.Called and spoke to Branden Johnson. Liked what I heard and scheduled to pickup vehic More

by jdickey3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson, Steve Opalko, Anthony Averitt
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

Oct 11, 2021 -

jdickey3 responded

Your welcome.

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