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Klaben Ford Lincoln

Kent, OH

5.0
15,407 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,407 reviews

April 11, 2022

Very friendly services very quick and efficient price was comparable to others I would go bsck More

by GGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisea Kight
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 11, 2022

My experience with klaben and all the employees was absolutely excellent. Everyone was so friendly and helpful. Robert Simon and Chris volk were who I dealt with the entire wait for my bronco and let m More

by beastly184camaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 11, 2022

Outstanding experience and a car salesperson who was looking out for me/my desired vehicle...and a hard-to-get Bronco no less. Louis made the effort to accommodate my schedule on short notice and worke More

by jchapjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson, Denise Miller
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2022

Klaben Ford has always been a reliable full service dealer. The body shop is awesome! More

by musiconedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 11, 2022

Always friendly service; works around my schedule which I love so I’m able to plan the rest of my day More

by monsterenergy084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 11, 2022

Everyone at the dealership are very kind and eager to help you with any of your needs More

by clintonryan331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Apr 13, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 10, 2022

I didn't see it coming. Thanks for doing the deal, and giving me a good price for my trade in. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Scott Burghardt
Apr 12, 2022 -

Klaben Ford Lincoln responded

Hi Terry, your comments keep us motivated and working hard for all our guests! Safe travels!

April 10, 2022

Excellent service, keeping me apprised of the status of my car. Very efficient and timely More

by nickr8470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

April 09, 2022

My service advisor Kim Wolfram is the best. I take my Dodge Ram for service and repairs to the ford service department and she gets the work done and price right. I will not go anywhere else b More

by Dodge381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Apr 11, 2022 -

Dodge381 responded

Look forward to work with Kim for many years to come and awesome work done by mechanics and being around the pleasant Klaben Team!

April 09, 2022

Excellent attention to detail and diligence in diagnosing abs repairing my vehicle. Tyler and service manager Tom Alcorn go above and beyond in assisting the customer. 5 Star customer service. I have never More

by riggt1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
Apr 11, 2022 -

Klaben Ford Lincoln responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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