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Klaben Ford Lincoln

Kent, OH

5.0
14,860 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,860 reviews

October 29, 2021

Staff was friendly. They were organized and answered all of my questions. I am a repeat buyer and would buy here again. More

by Ronald Rhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Klaben Ford Lincoln responded

Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 28, 2021

The salesman Tim was great and personable. Vehicle was even nicer than expected. I’d recommend the dealership More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Klaben Ford Lincoln responded

Hi Jim, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

October 28, 2021

Absolutely love Klaben. We’ve been coming back for the last 20 years or more and we could never imagine going anywhere else! More

by BevCollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Oct 30, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 28, 2021

I want to thank Mario for taking care of my wife’s Ford Escape when we needed an oil change. The ride home and pick up when the car was ready was most appropriated. More

by njohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Brandon Brinko, Mario Palomba
Oct 30, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 27, 2021

The whole process was quick and Thorough. I was really The whole process was quick and Thorough. I was really happy I found what I wanted there! More

by Jewelsm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Oct 28, 2021 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2021

Louis Polos is the absolute best salesperson that I have done business with in years. He is reachable at all hours and truly understands the needs of the customer. He helped me secure my dream vehicle, (a More

by Sombrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Klaben Ford Lincoln responded

Hi Sombrero, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2021

For 20 years I have been buying cars from Klaben. Each time I buy a car it is a GREAT experience! I will always buy my vehicles from there. All the staff at the Dealership are wonderful to work with. Love More

by macy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant, Tim Casto, Brandon Pritchett, Tyler Schultz
Oct 28, 2021 -

Klaben Ford Lincoln responded

Hi Macy, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2021

The service team worked to accommodate my schedule. The repair took place at my home which was truly above and beyond. I would highly recommend Klaben service and have shared my positive experience with s More

by williamsbernett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Tyler Schultz
Oct 26, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

October 25, 2021

The service department is awesome! They make it easy to schedule appointments for my vehicle. The service manager is always very helpful and friendly. And I appreciate getting a courtesy vehicle that i More

by cssayre123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 26, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 24, 2021

Awesome service and customer attention! We found the vehicle we wanted in Kent from Nashville, TN. Xavier picked us up at the airport to complete the purchase of our new vehicle. They bent over backward More

by Ap316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Douglas Lewin, Xavier Platek
Oct 26, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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