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Klaben Ford Lincoln
Kent, OH
14,706 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,706 reviews
April 05, 2021
The collision service department was able to locate and order the exact parts that I needed to fix my car. They even found the correct color so I didn't have to get it painted. I highly recommend them. order the exact parts that I needed to fix my car. They even found the correct color so I didn't have to get it painted. I highly recommend them. More
by smokindiesel98
Employees Worked With
Steve Workman
April 05, 2021
Always the best! Very friendly, courteous, and they listen to your need. No matter who I talked to or worked with, everyone showed the same service- just awesome! listen to your need. No matter who I talked to or worked with, everyone showed the same service- just awesome! More
by VALLEJARVIS
Verified CustomerApril 05, 2021
It was a good experience overall although I’m a little salt. The bed of the truck is all beat up and it looks like they dropped a “drop in” bed liner to deceive. It’s not salesman’s or the finance manager salt. The bed of the truck is all beat up and it looks like they dropped a “drop in” bed liner to deceive. It’s not salesman’s or the finance managers fault. My fault for not looking and a shady used vehicle manager. The process was a bit slower than I would have a liked considering I did the application did all but literally sign a purchase agreement. More
by JohnnyCall
April 04, 2021
This is one of the best dealers in the country!!! They always take care of the customer. They are wonderful to do business with. I got a great deal and I love my new Ranger pickup. The ride is very comfor always take care of the customer. They are wonderful to do business with. I got a great deal and I love my new Ranger pickup. The ride is very comfortable. Excellent fuel economy. I am averaging about 22 mpg combination driving and I can tow up to 7,500 lbs. More
by Timmckinzies
April 03, 2021
They made the car buying experience very pleasurable. No high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great de high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great deal. More
by tdelullo
April 03, 2021
Looked on the website at vehicles and was able to look at multiple. I was originally looking at a Ranger but David did a nice job getting me into a F150! multiple. I was originally looking at a Ranger but David did a nice job getting me into a F150! More
by ksupilot
Employees Worked With
Denise Miller
April 03, 2021
thank you Rob, for the no pressure approach, well, maybe a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking to you on our initial call, was the very one that stuck my interest..thanks for that insight..thanks again Rob Simon! More
by rgibson3560
Employees Worked With
Other Employees :
detail team..Bravo.. it looked new!!, Denise Miller
April 03, 2021
Great customer service and great person to work with. Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! More
by Zach
Employees Worked With
Aaron Halls
April 02, 2021
Kim Woolfram and the service crew did a wonderful job with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. More
by buckeyeal07
Employees Worked With
April 02, 2021
Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they were taken care of from top to bottom As always, Joe did an exemplary job as we've come to expect! More
by Darkreyule
Employees Worked With
Other Employees :
Steve Workman, Nick Johnson, Brandon Brinko
