
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was a good experience overall although I’m a little salt. The bed of the truck is all beat up and it looks like they dropped a “drop in” bed liner to deceive. It’s not salesman’s or the finance manager salt. The bed of the truck is all beat up and it looks like they dropped a “drop in” bed liner to deceive. It’s not salesman’s or the finance managers fault. My fault for not looking and a shady used vehicle manager. The process was a bit slower than I would have a liked considering I did the application did all but literally sign a purchase agreement. More
This is one of the best dealers in the country!!! They always take care of the customer. They are wonderful to do business with. I got a great deal and I love my new Ranger pickup. The ride is very comfor always take care of the customer. They are wonderful to do business with. I got a great deal and I love my new Ranger pickup. The ride is very comfortable. Excellent fuel economy. I am averaging about 22 mpg combination driving and I can tow up to 7,500 lbs. More
They made the car buying experience very pleasurable. No high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great de high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great deal. More
Looked on the website at vehicles and was able to look at multiple. I was originally looking at a Ranger but David did a nice job getting me into a F150! multiple. I was originally looking at a Ranger but David did a nice job getting me into a F150! More
thank you Rob, for the no pressure approach, well, maybe a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking to you on our initial call, was the very one that stuck my interest..thanks for that insight..thanks again Rob Simon! More
Great customer service and great person to work with. Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! More
Kim Woolfram and the service crew did a wonderful job with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. More
Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they were taken care of from top to bottom As always, Joe did an exemplary job as we've come to expect! More
Thank you Kim for taking care of my Focus! I recently did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and w did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and when I could anticipate picking it up. Kim's personality and demeanor are second-to-none. From her cherry disposition on the phone, to smile through her mask in-person, to the handwritten "thank you" on my receipt... Kim makes you feel special. Thank you so much for the outstanding service, we will be back! More
I felt comfortable and not pressured at all to buy the vehicle I was looking at. He was friendly and patient. Definitely would recommend them! vehicle I was looking at. He was friendly and patient. Definitely would recommend them! More