Klaben Ford Lincoln

Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they were taken care of from top to bottom As always, Joe did an exemplary job as we've come to expect! More

Thank you Kim for taking care of my Focus! I recently did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and w did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and when I could anticipate picking it up. Kim's personality and demeanor are second-to-none. From her cherry disposition on the phone, to smile through her mask in-person, to the handwritten "thank you" on my receipt... Kim makes you feel special. Thank you so much for the outstanding service, we will be back! More

I felt comfortable and not pressured at all to buy the vehicle I was looking at. He was friendly and patient. Definitely would recommend them! vehicle I was looking at. He was friendly and patient. Definitely would recommend them! More

My car had some serious issues and Klaben really took this very seriously and put me in a new car. The dealer tried everything to get it running right and nothing was worked. So they replaced it. Tha this very seriously and put me in a new car. The dealer tried everything to get it running right and nothing was worked. So they replaced it. Thank you for making feel safe driving a Ford. More

The maintenance car service was carried out in a timely and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I decli and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I declined the offer. All I can say is keep up the good work! More

I have been with Klaben Ford for decades and have never been treated bad or over charged on repairs. Everyone is kind and very professional. been treated bad or over charged on repairs. Everyone is kind and very professional. More

Just did a rating two days ago everything was fine and exactly as promoted and expected. At this time I am most happy with the vehicle and the experience exactly as promoted and expected. At this time I am most happy with the vehicle and the experience More

Friendly and thorough in their process. They all seem to enjoy their work environment and make it an enjoyable experience for customers. The store was clean and easily maneuvered. Tim Sterling was jovial an enjoy their work environment and make it an enjoyable experience for customers. The store was clean and easily maneuvered. Tim Sterling was jovial and professional. More

Matthew was very helpful and made experience very enjoyable. He took me for test drive, and explained everything that was done to the car. They changed out a battery that needed changed, and di enjoyable. He took me for test drive, and explained everything that was done to the car. They changed out a battery that needed changed, and didn't leave the parking lot until I drove away. It's a place where they show they care. More

The location is close to my home. The quality of service is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. More