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Klaben Ford Lincoln

Kent, OH

5.0
14,795 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,795 reviews

December 03, 2020

Awesome service and they will take care of you in best way possible. Honest and upright in their service. They won’t stir you wrong. More

by SUTTONT_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 03, 2020

Awesome dealership. Was in and out buying a new vehicle and got the one I wanted. my salesman was awesome and answered all my questions I reccomend this dealership More

by xxtaranto2010xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moyers, Douglas Lewin
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 03, 2020

Bought my last 2 cars at Klaben. Don't go anywhere for service but Quick Lane in Kent. Excellent service, and a very friendly and knowledgeable. Thanks again Patrick. More

by GABRIELMATTOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy, Brian Thompson, Katy Rock
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 03, 2020

Steve and the body shop he works at were great. Always kept me in the loop, quick to admit error and fix it, and even went the extra step to provide excellent customer service! More

by Alexander K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman, Nick Johnson
Feb 10, 2021 -

Klaben Ford Lincoln responded

Alexander, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Steve was able to help you out! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 03, 2020

I usually dread having to buy a car but this was a great experience. Everyone was very nice and if I had a question it was answered quickly. I love my car and thank you for everything! More

by Jrhose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 02, 2020

Klaben is amazing to deal with for service or sales. We always deal with Mike or Kim in service, or Matt in sales. We have never had a bad experience! More

by munsongta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
December 02, 2020

Tim Sterling and Roscoe Woodberry are amazing! they go above and beyond to help you. definitely going back to them for my next car and recommending them to others! More

by tyrone biggums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Tyrone, thank you for leaving such a great review and high star rating. We are happy Tim and Roscoe were able to make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

December 02, 2020

This dealership is wonderful! Each person I interacted with was extremely friendly and helpful. My salesperson Rob was awesome! I highly recommend Klaben to anyone looking for a new vehicle. More

by bcreativ2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Sean is always excellent to work with, attentive to our needs and exceeds our expectations each time. Thanks for your continued excellent customer service. Bruce B. More

by Brucebrower5
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Sean was able to help you out! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 01, 2020

Steve was very professional, prompt, and kept me in the loop the entire time the truck was being worked on. Job finished ahead of time. More

by DAVIS358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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