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Klaben Ford Lincoln

Kent, OH

5.0
14,735 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,735 reviews

January 05, 2020

Motorhome Service I was able to get a convenient appointment that was perfect for my schedule. The service personnel were friendly and listened to my concern. All were More

by JEAB12972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
January 03, 2020

In with a Focus out with an Ecosport Went to look at an on-line Escape (sold 15 minutes before we arrived. Drove the 2019 Ecosport - loved it and drove it home 3 hours later. Great p More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Expensive for repairing something but service is good I think the place is good, but the service fee is expensive for me. Maybe next time I need to consider another place just because of the price. More

by wp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hunt
Jan 07, 2020 -

Klaben Ford Lincoln responded

Thank you so much for taking the time to provide us with your comments regarding your recent visit to our Quick Lane facility. I am happy that we were able to take care of your service needs and that you were satisfied with our service. We go to great lengths to be certain that our pricing is competitive while still allowing us to be able to offer the highest quality of parts and service to each and every customer. Our goal is to continuously deliver the value and benefits that our customers should expect and deserve. If you would like to discuss the specific pricing concerns that you have from your last visit, please contact me directly and I would be happy to double check everything. I value your business and your satisfaction is very important to me. We remain at your service. Thanks for being a Quick Lane of Kent customer! Patrick Sandy (330)593-6800 psandy@quicklanekent.com

January 03, 2020

They dealt with me in and efficient and fair manner. While they are not my regular Ford dealer I went to them because they had a specific car I was interested. After a couple of hours of negotiating the More

by JGFLINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
January 03, 2020

Good Service Oil change and block heater cord replacement. It took a little longer than expected due to a faulty replacement part (beyond their control). They di More

by kitcar1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
January 03, 2020

Mike Brandvold is Awesome Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. More

by jose227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Outstanding Service Called to set up appointment - went perfect Follow-up notified before appointment notified day of appointment Car was finished in record time. More

by martin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

A great Dealership On Dec 30, we made a visit to the Klaben Ford dealership in Kent in search of a 2019 Ford Ranger truck. We were fortunate to be greeted by a salesman More

by G R F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Matthew Garred
January 02, 2020

Klaben Ford is the only dealership I have dealt with and the only one I ever will. Most of my family also purchases here! Everyone is amazing and so helpful. There is never any pressure and they make you More

by dmbrown16
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
January 01, 2020

Excellent Wonderful experience! Everyone was very helpful and professional. I was not rushed and communication was direct and easy. My entire family buys vehicl More

by marieamadea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
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