
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing service It was really easy to work with Louis. He went above and beyond to ensure a fair deal was made and that every detail was taken care of efficiently. Wo It was really easy to work with Louis. He went above and beyond to ensure a fair deal was made and that every detail was taken care of efficiently. Wonderful customer service!! Highly recommended. More
IT'S ALWAYS SOMETHING This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air clea This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air cleaner parts back together, second time I waited while my car was sitting in the parking lot finished, third time it was not having the loaner car I had requested when making my appointment. Although I will say that they do out of their way to make sure you leave in a good mood, very friendly people. One other thing, I can't stand getting emails every other day to fill out these reviews, I've held off submitting this for weeks but I am really tired of deleting the emails. Now that I've reviewed maybe they will stop sending them. More
Excellent as always. As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident th As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident that if Kim says work needs to be done it must be necessary. We have purchased 6 Fords because we knew Kim would be there to support us. More
no reason to go anywhere else Had bought from klaben previously, shopped around for a couple weeks. No one else had the selection or could come close on price. Plus the buying expe Had bought from klaben previously, shopped around for a couple weeks. No one else had the selection or could come close on price. Plus the buying experience is like getting together with old friends. More
Makes car buying fun I cant say enough wonderful things about Klaben! I love my salesman Terry Baughman! He listens to what I am looking for and finds it for me. He makes I cant say enough wonderful things about Klaben! I love my salesman Terry Baughman! He listens to what I am looking for and finds it for me. He makes it easy & fun!!! I have been with Klaben for years & LOVE theservice I receive. More
Great Ford Warranty Work!!! Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handl Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handle the major repair to my truck which took several days. Klaben provided rental and communication through the entire process. More
Taking care of business This time I needed an appointment on short notice due to travel. They got me in for the .service I needed before my travel date. This time I needed an appointment on short notice due to travel. They got me in for the .service I needed before my travel date. More
Outstanding! The team at Quicklane is the best! Professional, courteous and fast service. Recommending to everyone I meet who has a need for service. Thank you! The team at Quicklane is the best! Professional, courteous and fast service. Recommending to everyone I meet who has a need for service. Thank you! More
Lincoln service Kim is excellent to work with, she even brought my sunglasses to me when I accidentally left them in the loaner, I drive 45 minutes to this dealership Kim is excellent to work with, she even brought my sunglasses to me when I accidentally left them in the loaner, I drive 45 minutes to this dealership More
Very Happy Customer This is my second partnership with Tyler at Klaben Lincoln Ford. I purchased my first Lincoln MKC in March of 2018. It was the most efficient and plea This is my second partnership with Tyler at Klaben Lincoln Ford. I purchased my first Lincoln MKC in March of 2018. It was the most efficient and pleasurable experience. Tyler was sensitive to my time so he set up appointments for me to handle the necessary processing on my schedule. A year and a half later I decided to trade up my vehicle and I immediately contacted Tyler. Once again he was a delight to work with. He found the vehicle I wanted and took care of everything - including setting up the features of the new car to mirror what I had I’m the other car. All I had to do was pretty much connect my phone and go. I highly recommend Tyler to anyone looking for a Lincoln/Ford vehicle. He is always prompt, professional and personable. Thank you, Tyler, for another pleasurable experience!! More