
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Absolutely the best to work with! I had the pleasure of working with the best salesman in the industry! It was a very streamlined process. They made me and my wife feel like part of th I had the pleasure of working with the best salesman in the industry! It was a very streamlined process. They made me and my wife feel like part of the family! I will always return to buy my vehicles from them! More
Best first car ever! The service provided by Klaben this last week was second to none. Nate was an excellent help through the entire process and really made things easy on The service provided by Klaben this last week was second to none. Nate was an excellent help through the entire process and really made things easy on our side. 10/10 would recommend! More
Car buying relief!!! I was forced into buying a new car because mine was totaled. This was the 3rd time this has happened to me. Being forced to rush and find a car is not I was forced into buying a new car because mine was totaled. This was the 3rd time this has happened to me. Being forced to rush and find a car is not fun! It is a big purchase and rushing to make decisions is stressful for me. My Dad is a previous customer of Klaben so he suggested I meet with his salesman Mike Cooney. Mike introduced me to Louis Polos and together they worked to find me the 2019 Escape that fit my needs. They didn’t sell me on things I didn’t need, but helped me make an informed decision on what I wanted and needed. Everyone there was always smiling and said hello. No one ever rushed you at the door either. Even working with Jennifer Bowen in finance was easy and smooth. I love my Escape! Thank you Mike and Louis for all your hard work and endless parience! More
Professional and courteous staff. My family and I have been buying vehicles from Klaben Ford Lincoln for over 25 years. My go to salesman is Dan Peters. He is very professional, helpf My family and I have been buying vehicles from Klaben Ford Lincoln for over 25 years. My go to salesman is Dan Peters. He is very professional, helpful, courteous and will do anything for you in a heart beat. Dan is very quick to return calls and/or text messages. Dan understands his customers very well and works hard to get what they are asking for. He takes his time to make sure his customers understand their options. He truly demonstrates patience. I would highly recommend Dan Peters as your next salesman. He is the BEST! I am very happy with my purchase. Also, I would like to mention Jen in Finance. She was so friendly, courteous and patient. More

Best place to buy a car!!!! Everyone was awesome. After being turned down at multiple dealerships these fine gentlemen worked and got me a better deal than I ever imagined!!! I l Everyone was awesome. After being turned down at multiple dealerships these fine gentlemen worked and got me a better deal than I ever imagined!!! I love Klaben and am a customer for life!! More
BEST CAR BUYING EXPERIENCE EVER!! Doug Carter is absolutely amazing! This is my 2nd time leasing a car with Doug. He is just so friendly, knowledgeable and takes the time to make sur Doug Carter is absolutely amazing! This is my 2nd time leasing a car with Doug. He is just so friendly, knowledgeable and takes the time to make sure you get everything you want in a car for the price you can afford. I highly recommend Doug and the rest of the Klaben group to anyone who wants a positive, no pressure car buying experience. Denise was so friendly and knowledgeable, explaining all of the documents before I signed them. Just a wonder experience. More
Great dealership and employees Doug is always so helpful all I have to do is call Doug tell him what I want and he is always so great helping me out and I know he goes to great leng Doug is always so helpful all I have to do is call Doug tell him what I want and he is always so great helping me out and I know he goes to great lengths to find it for me. All I have to do is go in and sign papers, with Christine I hope, and I'm out the door. Love it GREAT JOB. More
Good experience Staff was very knowledgeable about the product. They were very accommodating to our time schedule as well as paying attention to detail. Are only comp Staff was very knowledgeable about the product. They were very accommodating to our time schedule as well as paying attention to detail. Are only complaint was it took three months to get our special order in More
Lack of Care I really enjoy taking my car for service at ford service, but, the last few times I have come in, I bring my car early in the morning, and then give t I really enjoy taking my car for service at ford service, but, the last few times I have come in, I bring my car early in the morning, and then give them my vehicle for almost the whole day, at least 6hrs usually to do basic maitenance. Again, I brought my Ford Escape in this past Tuesday, dropped it off at 10, then said I needed it by 3. I received a phone call at 2:59 telling me what was wrong with my vehicle, lug nuts swollen and a leak somewhere, which is under warranty, as well as needing front breaks replaced. I would love to keep coming to your shop, but, if you cannot give my vehicle back at expected time, why keep coming back? More

Efficient and friendly staff- no pressure After visiting the Cleveland Auto show my wife and I decided to test drive several various manufacturers over the next several weeks. This was our fou After visiting the Cleveland Auto show my wife and I decided to test drive several various manufacturers over the next several weeks. This was our fourth test drive and without a question, our best. The Lincoln MKZ was the perfect car for us and the gentle education of the car's features sold us. Sales rep. Louis aka Wally, was the consumet host More