Klaben Ford Lincoln

Perfect! The service was amazing! Great people to work with, I will return for service in the future! Love the live flowers everywhere! Keep up the good w The service was amazing! Great people to work with, I will return for service in the future! Love the live flowers everywhere! Keep up the good work! More

Oil Change Fastest oil change in town! Checked in early; Joe takes the time to talk you through all the steps in your visit. Highly recommend Klaben Service. Fastest oil change in town! Checked in early; Joe takes the time to talk you through all the steps in your visit. Highly recommend Klaben Service. More

Good experience Drop off and check in were quick and efficient. Waiting area clean and comfortable. A bit slow I think for oil change and tire rotation, but was not Drop off and check in were quick and efficient. Waiting area clean and comfortable. A bit slow I think for oil change and tire rotation, but was not in a hurry. More

Our 2nd purchase Doug Carter truly looks out for his customers with a personal touch. This is our 2nd purchase from Mr. Carter....and we look forward to our 3rd! Thank Doug Carter truly looks out for his customers with a personal touch. This is our 2nd purchase from Mr. Carter....and we look forward to our 3rd! Thank you for looking out for us! More

Luv my Explorer Klaben is a great dealership. They aim to make things right and the customer happy. I always feel welcomed and appreciate the kindness and friendlin Klaben is a great dealership. They aim to make things right and the customer happy. I always feel welcomed and appreciate the kindness and friendliness of the entire team. A special thanks to Dave M, Sean B, Kim W, Loretta, and Rich Klaben of course. Thanks so much for being my dealer for over 12 years! More

Ford raptor I love the ford raptor I bought from klaben ford in Kent ohio. My salesman Tyler Kline was very knowledgeable about the raptor I bought. He was very I love the ford raptor I bought from klaben ford in Kent ohio. My salesman Tyler Kline was very knowledgeable about the raptor I bought. He was very polite in every way and made buying the ford raptor a pleasure. I'm going to buy a new ford edge next fall and because of Tyler Kline I will buy from him and klaben ford next fall. James Sawyer More

My Wonderful Experience at Klaben ford I visited several dealerships over a 2 yr. period in preparation of replacing my 1998 Windstar. Now ready to purchase, I chose to returned to Klaben h I visited several dealerships over a 2 yr. period in preparation of replacing my 1998 Windstar. Now ready to purchase, I chose to returned to Klaben hoping to find the same salesmen; who was very knowledgeable about each vehicle I had interest in. At the time, he laid out several options to help me get what I felt was right for me and most importantly, he was patient and very kind. Boy was I happy to find Tim Sterling still working at Klaben and true to form; ready to help me with my 2018 purchase. Everyone i met was professional and kind. I look forward to a long relationship with my new dealership. More

Great! I ordered a new 2019 Edge ST from Aurora Ford on Aug 31, 2018, I was somewhat disappointed I couldn't get the interior the way I wanted it because of I ordered a new 2019 Edge ST from Aurora Ford on Aug 31, 2018, I was somewhat disappointed I couldn't get the interior the way I wanted it because of the method by which one interior is all that available for that model. The build date was Nov 8, 2018, I was promised the car by the end of November, when I called December 10, 2018 and inquired where the cas was? They couldn't find it! I canceled the order! I went to Klaben in Kent where I had bought 4 previous vehicles over the years, Taurus and Windstar's and took another path with a 2019 Nautilus. Pretty much the same model as the edge. but with more options, and I could customize the interior the way I wanted it from the start and they were able to locate one and have me behind the wheel in less than a week. Tyler Kline did a great job and kept in touch every step of the way and Denise Alcorn got me setup and through the paperwork. The whole experience was GREAT compared to some of the past car buying deal and dealers I have dealt with... More

Great people Klaben did an amazing job on taking care of me while I waited for my truck to be serviced. Every one was nice and friendly. Klaben did an amazing job on taking care of me while I waited for my truck to be serviced. Every one was nice and friendly. More

Very Friendly and Curteous Branden, who sold my vehicle to me, actually set-up my service appointment for me. Carli was very considerate and helpful in getting my service visit Branden, who sold my vehicle to me, actually set-up my service appointment for me. Carli was very considerate and helpful in getting my service visit resolved. Klaben Ford Kent is an excellent dealership. More