
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Low Pressure Experience Klaben Ford was great to work with. There is no pressure. Their only goal is to make sure that you are happy. My salesman was Dave Mott, he was ver Klaben Ford was great to work with. There is no pressure. Their only goal is to make sure that you are happy. My salesman was Dave Mott, he was very knowledgeable and well prepared. I can't recommend him or Klaben Ford enough. More
The Works oil change and new tires We needed a 30,000 mile oil change and inspection of our Ford Escape. We dropped it off Friday night and Kim Wolfram got back to us shortly after 9am We needed a 30,000 mile oil change and inspection of our Ford Escape. We dropped it off Friday night and Kim Wolfram got back to us shortly after 9am Saturday morning. We knew the vehicle likely needed tires so Kim put forth a lot of effort to make sure we got some really good tires at a great price. She made multiple calls to make sure we got what we wanted and that we were getting the best price possible. Everything was done timely and we picked up the vehicle early in the afternoon. Couldn't have been a better experience for us. More
GREAT Experience from beginning to end Klaben was, without a doubt, the most painless, easiest car buying experience we have ever had. They truly went above and beyond to help get into the Klaben was, without a doubt, the most painless, easiest car buying experience we have ever had. They truly went above and beyond to help get into the vehicle that was right for our family. Tyler took the time to ask us what we were looking for, and found us the perfect car that checked our boxes and fit within our budget. Everyone there is so courteous and professional! From Sales to Finance, it was GREAT! We would definitely recommend Klaben and will go back to them when we are in the market for another vehicle! More
Great experience Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great a Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great and we will definitely be returning customers of his More
Excellent Customer Service Everything from initial phone call to sales and finance went very smoothly. Roscoe is very knowledgeable and explains all of the bell and whistles of Everything from initial phone call to sales and finance went very smoothly. Roscoe is very knowledgeable and explains all of the bell and whistles of the car very well. Christine is very good at her job and is always very personable. Mr. Klaben stopped in the finance office to say hi and thank us for out business. More

Wonderful staff! I had such a great experience at Klaben. Branden, James, Doug, Louis, and Denise all made the process of getting a new car super easy! I've never felt I had such a great experience at Klaben. Branden, James, Doug, Louis, and Denise all made the process of getting a new car super easy! I've never felt more confident in a group of people as I have with these guys! More
prompt and professional repair service My new Edge began making a horrible thumping noise and would swerve upon braking-very frightening and progressively worsened over 7-10 days. I called My new Edge began making a horrible thumping noise and would swerve upon braking-very frightening and progressively worsened over 7-10 days. I called the service center for an appointment. The mechanic took me on a test drive and was very concerned about the vehicle alignment as well as the braking issue. They found that a bolt on the strut and sway bar had broken off and needed to be replaced. Due to this issue there was also excess wear and tear on the tires so they replaced all 4 tires and performed an alignment as well! And they completed all this work within 48 hours the week prior to Thanksgiving which allowed us to safely drive the vehicle to New York to visit family for the holiday. Thank you to the Service center staff! More
Overnight recall I had a few recalls to be fixed on F150 while getting an oil change. Dropped off at 10am as recommend to get truck back by end of day. Unfortunately i I had a few recalls to be fixed on F150 while getting an oil change. Dropped off at 10am as recommend to get truck back by end of day. Unfortunately it wasn't taken in to the shop till after I went to pick up at 3 so was forced into a rental and kept an extra day over the holiday and again forced to return again to pick up. Would've thought my first oil change was free or at least free for the extra time and travels spent back and forth to pick up truck and rental hassle. More
2018 Ford Explorer purchase Great experience. Klaben Ford had the vehicle we wanted and made purchasing easy. The sales staff was extremely friendly, knowledgeable and ensured a Great experience. Klaben Ford had the vehicle we wanted and made purchasing easy. The sales staff was extremely friendly, knowledgeable and ensured all the details were taken care prior to picking up our vehicle. More

Great Customer Service, one person at a time! Klaben Ford, a place where you are treated like family, (maybe more like royalty though) but yes like family. My entire family buys or leases at Klab Klaben Ford, a place where you are treated like family, (maybe more like royalty though) but yes like family. My entire family buys or leases at Klaben. Terry B, Andy and Mrs Klaben have all been fantastic, each and every time! Terry has went above and beyond every time. Before we leave with a new car, Terry goes out of his way to help you get acclimated with your new car. I can't say thanks enough to all the great people, like Terry B., Andy and Mrs Klaben at Klaben Ford! Yes, I recommend buying or leasing at Klaben! More