Klaben Ford Lincoln

Repair of heater motor fan Heater fan seems to be working now. Kim always takes the time to explain what needs to be done, how it will done, and why it will take care of the p Heater fan seems to be working now. Kim always takes the time to explain what needs to be done, how it will done, and why it will take care of the problem. More

Done right the first time I would highly recommend Klaben Ford Lincoln to everyone. My service advisor Carli she had everything ready when I arrived and check-out was also quic I would highly recommend Klaben Ford Lincoln to everyone. My service advisor Carli she had everything ready when I arrived and check-out was also quick and easy. I will never take my vehicle to any other service department. During the short wait while my vehicle was in-service I checked out the sales building to plan out my next purchase, Louis was incredibly helpful and knowledgeable with any question I had. More

Excellant service. This is my car's family. This is the dealership and service department I trust with my car. As a customer they always make you feel special each time you visit with them. This is the dealership and service department I trust with my car. As a customer they always make you feel special each time you visit with them. More

Above and Beyond I have been working with Roscoe for over a year now. I have been contacting him the last few weeks telling him that I have been having issues with my I have been working with Roscoe for over a year now. I have been contacting him the last few weeks telling him that I have been having issues with my satellite radio, it will intermittently cut out and say "acquiring signal" and not work for a while. I had taken my car to another Ford dealership close to work to get oil change/tire rotation and told them about the problem I was experiencing. After 6 hrs of them having my car they told me I can pick it up and there wasn't anything wrong with the radio. I started the car up and while still at the dealership I experienced the acquiring signal message. The other dealership was trying to make arrangements to get me a rental when I said would rather have the folks at Klablen take care of this. A few days later Roscoe came to my office, dropped off my loaner and said it may be a few days, but they will keep me posted. That evening Roscoe called and said he was going to bring me my car back, drove across town on his personal time to swap cars with me. I asked what had happened and he informed me that as soon as his team in the service department looked up in the system what issues I was experiencing they soon realized this was a known issue and Ford is working to resolve the problem. Words can't describe how I felt about the other Ford dealership that didn't put forth the effort to research my problem, yet blew me off as if I was making this diagnosis up. Roscoe and the folks at Klaben have always gone the extra mile to make sure every customer is satisfied. Kudos to Richard Klaben for hiring an outstanding team! More

The Best car buying experience I've ever had !!!! I was referred to Klaben by my boss who has bought her cars there for many years. I am a first-time car buyer and I really wanted a smooth easy experi I was referred to Klaben by my boss who has bought her cars there for many years. I am a first-time car buyer and I really wanted a smooth easy experience buying my first car. That is exactly what I got when my dad and I came to Klaben. Everyone was so nice and helpful, and I was satisfied throughout the entire process. They knew exactly what they were doing and how to treat the customer, my parents have brought many cars from other places and they said that they have never had this great of an experience anywhere else. I am certain I will be buying cars from Klaben from now on and not even think about going anywhere else. More

Excellent everybody was very helpful and they worked hard to get a good deal for us. Everybody was kind and courteous courteous and they did what they said the everybody was very helpful and they worked hard to get a good deal for us. Everybody was kind and courteous courteous and they did what they said they would in followed up on everything they were supposed to More

Another good experience! I have purchased many cars from Klaben over the years and it’s always been a good experience. Roscoe my salesperson was knowledgeable and efficie I have purchased many cars from Klaben over the years and it’s always been a good experience. Roscoe my salesperson was knowledgeable and efficient. We worked most of the deal over the phone. Between Andy the sales manager and Denise in finance the process was very smooth. More

Great - Thanks Chris Volt I purchased a car from Chris Volt on Wed, Nov 21 and the entire process could not have been more enjoyable. Chris was so incredibly helpful and nice, I purchased a car from Chris Volt on Wed, Nov 21 and the entire process could not have been more enjoyable. Chris was so incredibly helpful and nice, I told him I would come back and buy my next car from him. There's a saying about motivation that states "People don't buy what you do, they buy WHY you do it." I could get a are from anywhere or anyone but I like Chris and what he stands for. While at the dealership I went to the bathroom and saw your training room with a dry erase board that said something along the lines of Behavior today = sales tomorrow. That couldn't be more true with Chris. Thank you. More

Best body shop around Bought a new f250 king ranch from Klaben ford(got to give a shoutout to Chris Moldas best salesman) I bought black and with a solid cover there are n Bought a new f250 king ranch from Klaben ford(got to give a shoutout to Chris Moldas best salesman) I bought black and with a solid cover there are no fender flares. So asked mike Brandvold my service writer (who is also the greatest) where to get them he said talk to Artie at the body shop. Artie helped me out a while ago and I never thought to call them. Went to see Artie he took care of everything got the painted right away and with four days had them installed they look great. Artie was great really took care of me. Like I’ve always said Klaben is the only dealership that makes you feel like family. More

Competence I had my car towed in after Klaben had closed. When I called the next morning Mario was already on it, and everything was handled efficiently in a fri I had my car towed in after Klaben had closed. When I called the next morning Mario was already on it, and everything was handled efficiently in a friendly and in a professional manner. I knew my car was in good hands. When I came in to pick it up, Kyle saw tht Mario was busy and took the initiative to get my paperwork. I like the way everyone helps each other out. The last place most people want to hang out is in a service garage. I feel they know that and make the checking out experience as qick and "painless" as possible. More