Klaben Ford Lincoln

Expeditious service Called ahead and made an appointment for a recent recall on my 2015 Ford Fusion. Car was pulled around moments after checking in and the service was p Called ahead and made an appointment for a recent recall on my 2015 Ford Fusion. Car was pulled around moments after checking in and the service was performed in a very timely fashion. Extremely pleased with my service. More

Klaben Ford Lincoln Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediat Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediately. When there, I am in and out at an expedient pace. And am very satisfied with the whole experience at Klaben. More

a Great Experience Our entire experience was wonderful. Our salesperson Mike Cooney was knowledgeable and answered all questions. Leasing was the best option for us and Our entire experience was wonderful. Our salesperson Mike Cooney was knowledgeable and answered all questions. Leasing was the best option for us and Mike helped us through it all. Christine in the finance end was superb. She was pleasant and efficient and again knowledgeable. Andy was helpful and helped to get us the best payment. This was greatly appreciated I would recommend Klaben to everyone More

Klaben Ford is customer driven My salesperson, Dave, was ready for me when I came in and had options ready for me based on our phone conversation. He was helpful and friendly. He My salesperson, Dave, was ready for me when I came in and had options ready for me based on our phone conversation. He was helpful and friendly. He exceeded my expectations of getting me into the car that I wanted. I trust him and the team at Klaben. That is why I keep coming back. More

Professional not Pushy Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in th Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in the future to have take care of, and explained everything in plain english (easy to understand). More

Let's Make A Deal - AGAIN! Klaben did it again! We live south of Pittsburgh and doing business with Klaben Lincoln is worth the trip. This is the second vehicle we purchased f Klaben did it again! We live south of Pittsburgh and doing business with Klaben Lincoln is worth the trip. This is the second vehicle we purchased from Klaben. Doug Carter is direct and to the point. We like his "no nonsense" approach to sales. Richard Klaben wants to do whatever it takes to make the deal mutually beneficial and "get it done"! They are both professional and businesslike and made us feel like we were the only customer at the dealership and gave us their full and undivided attention. Christine Klaben made the paperwork aspect seamless. Thanks to all who helped make our purchasing experience a pleasure. More

Wonderful customer service experience! Tim Sterling has exceptionally great customer service! I was very impressed with how he handled not only the questions I had about all the used cars o Tim Sterling has exceptionally great customer service! I was very impressed with how he handled not only the questions I had about all the used cars on the lot but also his willingness to spend time helping me pick out the car that is right for my family. He went above and beyond not only before but as well as after I picked a car out ( 2013 Ford Escape in ginger ale metallic) to show my husband and I how to operate everything in the car and even set up Sync for our phones for us. I will absolutely return just because of the great service that he provided us I felt very comfortable purchasing a car at Klaben Ford and will return for further car purchases! Thank you Tim for not being the typical car salesman that everyone dreads I am absolutely thrilled with my new car! He deserves employee of the month! A special thank you to Rich Klaben for coming over just to thank us for our purchase. I really thought it was a special moment to be thanked by Mr. Klaben himself. Klaben really knows how to sell cars and take care of their customers! More

Great Experience! This is the third time my wife and I have been to Klaben and we have worked with Nate Bryant every time. He has been an excellent sales person and alw This is the third time my wife and I have been to Klaben and we have worked with Nate Bryant every time. He has been an excellent sales person and always gets back to you. He knows his material and pays attention to your needs. Christine Klaben was quick and knowledgeable about all of the financing questions and helpful about making the car buying experience that much easier. More

Wonderful Customer Service! Doug Carter, my salesman is wonderful! I dread every 3 years getting a new car and he makes the process seamless. I was in and out of the dealership Doug Carter, my salesman is wonderful! I dread every 3 years getting a new car and he makes the process seamless. I was in and out of the dealership within an hour and 15 minutes. Doug was even willing to deliver the vehicle to me if I could not make it to the dealership due to other personal responsibilities. Christine Klaben is also the best! I wouldn't buy/lease a car anywhere else! Their customer service is top notch and very trust worthy! More

Great Service I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired wit I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired with no problems. This is an 05 Mercury Mariner with 75000 miles. Kim is wonderful, kept me up on all items. More