Klaben Ford Lincoln

Everyone is always friendly and very helpful alerts ready t I’m loyal Klaben customer and always recommend Klaben to friends and family, I can’t wait until the 2020 to lease a new vehicle I’m loyal Klaben customer and always recommend Klaben to friends and family, I can’t wait until the 2020 to lease a new vehicle More

Transmission problem Regularly deal with Kim Wolfram in Service; I can leave a voice message and know she will act on it. Transmission needed to be replaced; since the car Regularly deal with Kim Wolfram in Service; I can leave a voice message and know she will act on it. Transmission needed to be replaced; since the car was ten years old, we bought a one-year old car in superior condition. More

Leasing a new car Salesman Matt Moyers detailed all my options and helped me choose the one best for me and went to my car with me to show me all the important things. Salesman Matt Moyers detailed all my options and helped me choose the one best for me and went to my car with me to show me all the important things. More

Another Great Vehicle It was a pleasure working with Terry Baughman and Andy Bellian during my visit to Klaben Ford. I knew what I was looking for (New F-150). They showed It was a pleasure working with Terry Baughman and Andy Bellian during my visit to Klaben Ford. I knew what I was looking for (New F-150). They showed me their current inventory. They gave me a price, (that I felt was very fair). Wrote it up, and we were done. No high pressure sales. Didn't try to sell me more than I wanted. No extra anything. Terry delivered the vehicle as promised. Walk me through all the features and how to operate them. And even set up my phone for the "Ford Pass". Which is a great feature for all types of operations you can preform from your cell phone. Very happy with my experience. More

Great Service I went to Klaben Ford Lincoln not really knowing what I wanted to purchase. I met salesman, Doug Carter outside the building. He was very patient and I went to Klaben Ford Lincoln not really knowing what I wanted to purchase. I met salesman, Doug Carter outside the building. He was very patient and kind as he showed me what they had available. He was well informed and answered questions readily about the vehicles I was interested in. The owner, Richard Klaben took the time to introduce himself and to make sure I was happy with my experience. The purchase went smooth. I will purchase all my vehicles there in the future. More

Joe French rocks Called to get my car in for a recall. Joe French got me in and it worked with my schedual. Awesome job. Joe Fench Rocks. Called to get my car in for a recall. Joe French got me in and it worked with my schedual. Awesome job. Joe Fench Rocks. More

Purchase used car Of all the car-buying experiences I have ever had, this one was by far the best. My wife and I each bought a used car, and both Dan Peters and Doug Ca Of all the car-buying experiences I have ever had, this one was by far the best. My wife and I each bought a used car, and both Dan Peters and Doug Carter worked with each of us very efficiently. These men are genuine, patient, and helpful. I highly recommend them. In the Finance Department, Jen Bowen efficient, helpful, and cheerful (despite the very late hour!), taking her time to thoroughly explain warranty options that were the best possible choices for me. More

A+ Service The service representative was very responsive to my needs. He worked me in right away and after the vehicle was serviced he went over the report sho The service representative was very responsive to my needs. He worked me in right away and after the vehicle was serviced he went over the report showing me everything was up to speed. More

I took my car in for service When I took my car in for service Joe was very helpful. He set me up to receive a rental car which allowed me to get my errands done while my car was When I took my car in for service Joe was very helpful. He set me up to receive a rental car which allowed me to get my errands done while my car was in service. We had thought there was a mess in the transmission and he made sure to have a tech ride with us so we could show him what we were talking about. Joe is a huge asset to klaben Ford on Kent Road and I would definitely schedule another appointment with him and I would recommend klaben to my More

Great people towork with Klaben has a great personable staff that made my experience that much better. The Jeep that I went home with is also amazing! Very happy. Klaben has a great personable staff that made my experience that much better. The Jeep that I went home with is also amazing! Very happy. More