
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Klaben service consistently exceeds expectations. The staff at Klaben service were courteous and professional. The vehicle was promptly checked in and moved to the service area. The waiting area was The staff at Klaben service were courteous and professional. The vehicle was promptly checked in and moved to the service area. The waiting area was very pleasant and comfortable. The service was completed within a reasonable time and the staff worked well to review the results of the service and close out the appointment. Kim Wolfram and other team members managed a very busy rush of appointments with precision and courtesy. They are to be commended for a job well done. More
Always a pleasant and satisfying experience Today my wife and and I bought our third vehicle from Klaben Ford, and we made sure that Doug Carter has helped us with every one of them. He is very Today my wife and and I bought our third vehicle from Klaben Ford, and we made sure that Doug Carter has helped us with every one of them. He is very personable and friendly. We feel that he has always had our best interests in mind and has always gone above and beyond making sure that we get the best deal and the best vehicle to fit our budget. Never pressured to buy extras nor spend more than we feel comfortable spending. We have worked with Christine Klaben as well for all three vehicles and have found her very professional, efficient as well as personable. More
Best Place in Kent Wow what a great experience! Steve Workman and Floyd Bowen are the best guys around town when it comes to your car needs. I had front end suspension w Wow what a great experience! Steve Workman and Floyd Bowen are the best guys around town when it comes to your car needs. I had front end suspension work done on my Nissan 350z Touring Edition and I wanted the alignment fine-tuned one more time and the steering wheel re-centered. Called Steve to express my concern and he told me to just walk-in to Quick Lane no appointment needed. The guys went straight to work as soon as I walked in and got everything tuned just the way I want. Even my steering wheel is completely 100% centered now, after a year of fighting with different shops that couldn’t get it right, Klaben and Quick Lane finally got it right. These guys got everything right and I couldn’t be more happy. I’m a real picky guy when it comes to my vehicle and I will definitely call you out if I see something I don’t like or If I am unhappy. These guys went way beyond and out of their way to make sure I was happy. They have my business for life. Thank you Steve and Floyd! Also thank you to Nick for going over everything that was done and for always being super professional and friendly whenever I come to pick up my Z. Great guys and great service, Klaben is #1. More
Enjoyable Mike Cooney is the reason I buy my cars there. He is a great person to work with.i will work with Mike again!!!i will see Klaben again. Mike Cooney is the reason I buy my cars there. He is a great person to work with.i will work with Mike again!!!i will see Klaben again. More
Great Service from Professional Staff! First time buyer worked with Rich Klaben and Doug Carter. Polite and honest, they found me a truck that exceeded my expectations. A few easy p First time buyer worked with Rich Klaben and Doug Carter. Polite and honest, they found me a truck that exceeded my expectations. A few easy phone calls and a brief stop at the dealership and I was on my way in my new truck. I am in the market for a new vehicle just about every year and I look forward to a long relationship with Klaben Ford. Great Service from a Professional staff! More
Very focused on customers! I was under time constraints, but due to the Klaben full team approach and engaged, hands on service by the staff I was able to accomplish my goal, an I was under time constraints, but due to the Klaben full team approach and engaged, hands on service by the staff I was able to accomplish my goal, and drove off the lot with my 2018 vehicle. More

Buying off-lease Sales people were upfront and kind. They were willing to spend a lot of time to figure out exactly the car I wanted and how to make deal work for bot Sales people were upfront and kind. They were willing to spend a lot of time to figure out exactly the car I wanted and how to make deal work for both of us. More
It was a pleasure I did 95% of my deal over the phone and through text. It was simple and painless. Doug went above and beyond to make sure we did not waste any time an I did 95% of my deal over the phone and through text. It was simple and painless. Doug went above and beyond to make sure we did not waste any time and got right to the point. In my experience he was honest and straight forward from the beginning. It was one of the quickest and easiest car deals I have done to date. I would definitely recommend him! Christine in finance was very easy going and a pleasure to deal with also! More
"The works" Great service! All the staff are always helpful, informative, friendly & so know customer service! The waiting room is comfortable with free wifi, m Great service! All the staff are always helpful, informative, friendly & so know customer service! The waiting room is comfortable with free wifi, makes even waiting a very pleasant experience More

Great experience! Great car buying experience. Non-pushy. Tim Sterling was very knowledgeable; listened to my concerns and got me in the perfect vehicle that fit my bud Great car buying experience. Non-pushy. Tim Sterling was very knowledgeable; listened to my concerns and got me in the perfect vehicle that fit my budget. Happy customer! More