Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,334 Reviews

5,334 Reviews of Klaben Ford Lincoln - Service Center

Sort by
February 14, 2023

I have been a devoted Klaben customer for the last 13 years. Have both purchased and leased and have been treated well. Have recommended to other family members and they have had the same results. Servic More

by Rick Freund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
February 14, 2023

The service department was efficient in servicing my car. They called to update how the repairs were going which was appreciated. More

by mbryant5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba, Shelby Wiley
February 14, 2023

We are loyal Klaben customers since 1988. We buy and service our vehicles there. Joe French has been our awesome service advisor for many years and Tim Sterling sold us a new Bronco Sport (gr More

by snaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Mona and Tom really helped us out with our ranger service and kept in contact with us during the 3 months are vehicle was there. Thanks for all the help. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Klaben always gives top notch service . Tyler and the whole team always take care of us . More

by mynewerlifeinca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
February 13, 2023

I love this place. I took my highlander car to do touch ups and they did an excellent job. The manager and staff were kind and friendly. I felt home. I will go back More

by Sam Shiyab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

Kim is outstanding and has always helped make servicing my cars and trucks stress free. More

by bdavis_44224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

Anytime I have a concern with my vehicle, I am heard & a plan is made to get it the service it needs and me back on the road. More

by esisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
February 11, 2023

Wonderful customer service and service in general. Everyone that I spoke to was polite and informative. Joe was the primary person I spoke with and he was wonderful. More

by Trparker331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Wiley
February 10, 2023

Listens to the customer’s needs. Fast service. Offered to drive me home and pick me up. More

by beilink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
...
146
...