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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,494 Reviews

5,494 Reviews of Klaben Ford Lincoln - Service Center

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October 22, 2018

Professional service My visit was for the Works package. When oil leak was discovered and service would not be completed until the following day, arrangements were quickl More

by the gram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Oil change both vehicles Klaben ford is the best dealership around. Always friendly staff and we are treated like family there. Both sales and service departments are wonderfu More

by fsgbullitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters, Nick Johnson, Terry Colbert
October 18, 2018

your service is A#1 you Service Department is A#1 i have purchased automobile from other dealership and none of the others gave me the A#1 service if get from KLABEN FORD IN KENT. your employee make y More

by EARLJES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Good Service The service was excellent. As usual Joe was professional and friendly. I will continue. Bringing my car there for service, because if the comfortable More

by PATRICKCOLSON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Klaben oil change I was first customer and the scheduler was very courteous and showed me waiting room and gave me coffee and donuts. Service was done in less than 1 ho More

by trijps1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Perkins, Brian Thompson
October 18, 2018

The perfect Experience Had a Ford Windstar in service to find out it was not worth putting more money into it. So I had to find a vehicle. My credit isn't the best, but they More

by GABRIELMATTOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
October 17, 2018

Klaben was great experience Klaben Ford in Kent, Ohio is a wonderful dealership who provides quality service with quality people. They truly go above and beyond to make your expe More

by MMEKEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 16, 2018

5+ Star Service It was a no brainer to make the 45+ minute drive to Kent, Ohio because of my great track record with Klaben Ford. Klaben accommodated my busy schedule More

by CarGuy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
October 16, 2018

Transmission repairs Called Joe and let him know my car was experiencing some slipping in gears.. brought it in and took a loaner car for the night. Next day Joe had my ca More

by 88MIKALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Great Service I have purchased my last three cars through Klaben Dodge because of Don Jacobs in sales and Joe my service representative for the past seven years. I More

by citadal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King
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