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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,709 Reviews

4,709 Reviews of Klaben Ford Lincoln - Service Center

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January 03, 2023

The service department in Kent is outstanding. They have been servicing my car for almost 10 years and I have no complaints, jus praise. My 2 favorite people to work with are Kim Wolfram and Mari More

by zigmundcyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
January 03, 2023

Mario and his team members are fully engaged with customer updates and professional seamless resolutions for any encounters. In my case, handling Transmission issues while under warranty, and another More

by Arwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
December 30, 2022

These guys are friendly! I always felt comfortable with them and I have gone to them for many years! All of my cars have been through Quick lanes. More

by KATHYSKYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
December 28, 2022

Usually don’t right about just oil changes but being Christmas time. Wife’s bronco need the works Mike Brandvold to care of me was able to get it in out no problem love these guys. While I waited went t More

by firegav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Coming off 25 years of BMW service experience, I anticipated a "different" experience from Ford. Yes, the experience is "different," but Tyler understands how to get the most out of Ford (service) a More

by TOMMENDOSA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Great service start to finish. Had to start with Ford Corporate for a warranty issue, but Klaben was great start to finish. When my daughter buys her next car, we will start with K More

by nikefire67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Mike helped me out and was able to get me into my new car. Thanks klaben More

by JojoC1996
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Mr. Uzl was great and answered all my questions, his knowledge and attention to detail was second to none. highly recommended and worthy of my time and money. this is how car buying should be.... More

by LesU
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

During my recent interactions with the service team at Klaben Ford, I was impressed with everyone's professionalism. They were kind and yet moved effeciently to complete the work in a timely fashion. Mari More

by NANACINDYJO
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
December 24, 2022

Everyone in the service department is kind and professional every time. Many of them have been there for years. More

by MOON9777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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