Lexus of Chattanooga

Always a great experience at Lexus of Chattanooga I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to you I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to your needs and wants then finding just the right car. My salesman, Larry Holder, is very easy to work with and attentive to his customers. After you purchase a car from them you MUST have it serviced at the dealership! Their service department is fabulous! My service guy, John Cate, has taken care of all of my service needs since 2007 and has always made sure I had transportation to work while my vehicle was being serviced. If I could give Larry and John and the dealership 10 stars I would! More

Customer Service You Will Not Find Anywhere Else! Ralph Paty provided a car buying experience that can't be beat! His extensive knowledge, patience and willingness to understand and meet what I was lo Ralph Paty provided a car buying experience that can't be beat! His extensive knowledge, patience and willingness to understand and meet what I was looking for went above and beyond. Ralph was patient and made sure I never felt rushed or pressured during any part of the process. He was able to answer any questions or concerns I had along the way, all while providing exceptional customer service. From beginning to end, the Lexus of Chattanooga team was phenomenal, and I look forward to continuing to work with them! More

Truly an amazing experience. Hands down we received the best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! More

Marc was excellent in helping our family find the right vehicle for us. It was a great experience all around. We would absolutely use Lexus of Chattanooga again. vehicle for us. It was a great experience all around. We would absolutely use Lexus of Chattanooga again. More

Andrea, a service person, helped me yesterday when I unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. More

Alicia is a fabulous sales person who doesNot push Alicia is a fabulous sales person who does Not push herself on you. She is extremely attentive and did not even ask for our phone number! We were to Alicia is a fabulous sales person who does Not push herself on you. She is extremely attentive and did not even ask for our phone number! We were totally flabbergasted she didn’t want any of our personal information until we were ready to buy. More

Flawless Experience From the time we pulled up for the test drive through the purchase, the experience was easy and exceptional. Alicia was extremely personable and was v From the time we pulled up for the test drive through the purchase, the experience was easy and exceptional. Alicia was extremely personable and was very helpful, offering to answer our many questions via text which was perfect for our busy lifestyle! More

Excellent Customer service in sales and service Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus engineering was contacted and they could not offer a solution. Service tried everything ,but just unsuccessful. Sales then reviewed the situation and reworked a great deal for a new Lexus to make it right for the customer. Other car companies would not have done so. Fred Fortson went above and beyond to make the deal successful. More

I received exceptional service at Lexus of Chattanooga. Fred Fortson is very personable and easy to work with. I highly recommend him and Lexus of Chattanooga. Fred Fortson is very personable and easy to work with. I highly recommend him and Lexus of Chattanooga. More

My family drove up from Alabama to check out a particular color on the 2020 Lexus RX350 and return to Huntsville to order it at our local dealer. After spending a few minutes with Fred Fortson explaining the color on the 2020 Lexus RX350 and return to Huntsville to order it at our local dealer. After spending a few minutes with Fred Fortson explaining the options and helping us to really feel like we were at home. We decided to purchase from Lexus of Chattanooga then and in the future. Very enjoyable buying process. More