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Lexus of North Miami

North Miami, FL

4.6
3,303 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,303 reviews

February 04, 2020

Thanks Denis ShadrinLexus of North MiamiProduct Thanks Denis Shadrin Lexus of North Miami Product Specialist! Quickly decided on the auto, color, designed and closed the deal, professional work! I More

by Iryna
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Lexus of North Miami responded

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2020

Review Thank you for the service that was provided at Lex us North Miami location. All ten stars for the service provided for me, very thoughtful. More

by Paulina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Lexus of North Miami responded

Paulina, we’re happy to hear you are satisfied with the service we provided. We sincerely thank you for the positive feedback and look forward to seeing you again! Take care!

February 01, 2020

Maria was wonderful, attentive and patient. She stayed on me and made me feel taken care of. She was amazing made for such a nice experience. This is my fifth Lexus and there was a noticeable difference in m More

by gloria
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Feb 04, 2020 -

Lexus of North Miami responded

Our staff is dedicated to delivering outstanding service to all of our guests so we're glad to hear Maria took such great care of you. Please let us know if there is anything else we can assist you with. Have a fantastic day!

January 29, 2020

My time at Lexus of North Miami RoCkS! Thank you, Matt Silva and Alex Suarez for your professional care, there is NEVER pressure or time consuming when I purchase a car from you guy, you al More

by holysticlivingtherapies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2020

Lexus of North Miami is the BEST! Today I spent the majority of my day between service, body shop, and sales. A difficult situation resulted in every member coming together to provide More

by megsprobst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daynette & Damaris, Vanessa Mena
January 16, 2020

Happy Seller/ Happy Client! Just leased my 3rd Lexus at North Miami! My seller Maria Morrone is the best! She is always smiling, with a very good attitude, transparent and very d More

by ALICEEDERY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jan 19, 2020 -

Lexus of North Miami responded

Alice, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know. We hope you have a wonderful day.

January 14, 2020

Service Department RX400h needed small battery. Parts dept quoted $118, even though my battery was still under warranty service adviser quoted $180 (pro-rated which wa More

by Andrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female Service Advisor
Feb 04, 2020 -

Lexus of North Miami responded

Good afternoon Andrey, I am sorry for the experience that you had with our service department. Please feel free to reach out to our Service Manager Ed to help resolve the issue you had during your visit at (786) 528-3747. Respectfully, Brittany

January 13, 2020

Best dealer ever!!! I'm very satisfied with the service. Maria M is the best she was able to give me a good deal thank you More

by Mina2017
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Jan 15, 2020 -

Lexus of North Miami responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of North Miami. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2020

Expereince with Denis Shadrin I had a very positive experience with Denis Shadrin at Lexus of North Miami. He was very professional, knowledgeable and courteous. He came to our apa More

by mkatsman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Lexus of North Miami responded

Hi there, we are very happy to hear Denis provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2020

Just leased my first car with Vanessa, it was a great experience, she was very sweet and patient. She explained everything in detail. I am very happy with my new car. More

by Michellecutielovely20
Recommend Dealer
Yes
Employees Worked With
Vanessa Mena
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