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Lithia Hyundai of Reno

Reno, NV

4.5
4,645 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,645 reviews

December 27, 2025

Michael was great to work with. Everyone extremely helpful. I absolutely love my new Tucson! More

by LJACKLING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Lithia Hyundai of Reno responded

Thank you so much for your kind words! We’re thrilled to hear Michael and the team made your experience a great one. Enjoy your new Tucson, and welcome to the Lithia Hyundai of Reno family!

December 26, 2025

Very great and professional I very happy with the service and the help the sales given to me thank you for everything More

by RAULFLORES17
Recommend Dealer
Yes
Employees Worked With
5
Dec 27, 2025 -

Lithia Hyundai of Reno responded

We are happy to deliver professional and helpful service! Thank you, from all of us at Lithia Hyundai of Reno!

December 26, 2025

The maintenance department is frustrating! Jermy came through and got it fixed before Xmas. The auto notification system is terrible and broken More

by RONNIETRIGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback. We’re glad Jermy was able to resolve your issue before the holidays. Your input regarding the maintenance process and auto notification system is appreciated as we continue evaluating ways to improve our services. Please contact me if you have any questions. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

December 25, 2025

I came in for an oil change. I was informed that I needed an engine software update. I explained my time constraints, and they got the update and oil change done in time! Staff w More

by RMNS832
Recommend Dealer
Yes
Dec 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno and for sharing your experience! We are so glad that we could assist you with everything in such a timely and efficient manner. See you next time!

December 25, 2025

Very responsive and supportive Getting into a new car after many years was quite a new experience for me to learn. Like how much the technology has advanced and the support from the whole dealership was More

by BIOMED9
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Dec 27, 2025 -

Lithia Hyundai of Reno responded

We’re so grateful for your business and your fantastic feedback, BIOMED9! The Lithia Hyundai of Reno team is thrilled to have made your car buying experience smooth and supportive. Enjoy your new ride!

December 25, 2025

We brought our car in to get serviced and once again we had a great experience More

by nomatterwhat121317
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for the 5-star review! We’re happy to hear you had another great service experience and appreciate you choosing Lithia Hyundai of Reno.

December 24, 2025

Very helpful and friendly knowledgeable A pleasure to work with and no pressure in dealing with the sale More

by FTLMUSIC
Recommend Dealer
Yes
Employees Worked With
Garrett Clunie
Dec 25, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your purchase! Thank you for choosing Lithia Hyundai of Reno and for sharing your appreciation for our team’s pressure-free help.

December 22, 2025

Always friendly and informative. Lithia of Reno is the bomb! I like doing business with Lithia. More

by LNICHOLL
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for the kind words! We’re thrilled to hear you enjoy working with us and appreciate your support. You make our day!

December 22, 2025

We will be coming back in the future, I enjoy Lithia is Reno significantly better than other Hyundai dealerships I have worked with in the past More

by SJGRANDSTAFF
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Dec 22, 2025 -

Lithia Hyundai of Reno responded

We look forward to serving you again in the future! Thank you for choosing Lithia Hyundai of Reno and for sharing your support! See you next time!

December 22, 2025

Heather was great. It's not her fault, but my appointment was at 11:30 for a simple oil change and I was there for 2.5 hours. More

by SJGRANDSTAFF
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 23, 2025 -

Lithia Hyundai of Reno responded

Hi there, Thank you for sharing your experience and for recognizing Heather’s efforts during your visit. At the same time, I regret the extended wait you experienced for what should have been a straightforward oil change. Your time is valuable, and feedback like yours helps us take a closer look at our scheduling and service flow to ensure we’re being respectful of that. We'll work on improving our efficiency and would love to discuss this further with you if needed. Please feel free to reach out at any time! Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

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