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Lithia Hyundai of Reno
Reno, NV
4,341 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,341 reviews
August 15, 2025
Dan Dunham made this a wonderful experience. Very knowledgeable. Took the time to show me how all the features work. Very knowledgeable. Took the time to show me how all the features work. More
by AIROWJ
Verified Customer
August 15, 2025
Your dealer ship was so great and mostly Larry and Joe we bought the Santa Fe in Nevada when we live in California. We knew there would be more steps with paper work ,etc but everyone we worked with was very bought the Santa Fe in Nevada when we live in California. We knew there would be more steps with paper work ,etc but everyone we worked with was very knowledgeable and friendly. More
by Carolelynnsmith
Employees Worked With
August 15, 2025
Love the dealership, however service advisors department needs to follow through with phone calls as promised. needs to follow through with phone calls as promised. More
by BETTY.MOIO.BM
Employees Worked With
Other Employees :
Ryan Ferris,
August 14, 2025
They did great with letting me know about the car. Just took awhile for someone to help us and awhile for just an oil change and tire rotation. Just took awhile for someone to help us and awhile for just an oil change and tire rotation. More
by SLOR2515
Employees Worked With
August 14, 2025
Service was really fast. My dealer kept us posted on the price and services that needed to be done! Good refreshments and tv for the short wait in the lobby! 10/10 for me My dealer kept us posted on the price and services that needed to be done! Good refreshments and tv for the short wait in the lobby! 10/10 for me More
by rshyvers24
Employees Worked With
Jake
August 12, 2025
I found the front desk people to be very rude. No eye contact, even when they were saying your going to have to wait. Customer service starts at the front of the office. This was on August 6th, 20 No eye contact, even when they were saying your going to have to wait. Customer service starts at the front of the office. This was on August 6th, 2025. They later emailed me to let me know it wouldnt be til.the 20th to get my car seen to see what was wrong with it. I ended up having my car towed out of there. Not happy😠 More
by a.duran6062
Employees Worked With
Front desk employees
August 12, 2025
All staff are welcoming, respectful, and patient. They listened to what I was wanting and helped me find the car I was looking for. Thanks They listened to what I was wanting and helped me find the car I was looking for. Thanks More
by SAGRIMMETT
August 09, 2025
Have been dealing with Hyundai for over 20 years and will continue for years to come. continue for years to come. More
by Esther Hopkins
Employees Worked With
