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Lithia Hyundai of Reno
Reno, NV
3,993 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,993 reviews
August 01, 2023
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome. the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome. More
by JESSIEWALSH4555
Verified Customer
July 31, 2023
I signed up for 2 years of oil changes but it looks like the service Bay is always full. The oil change is supposed to take about an hour they said. But I went in there for another type of service and they the service Bay is always full. The oil change is supposed to take about an hour they said. But I went in there for another type of service and they said it would take one to four days that I would have to leave my truck there. More
by JULS.JULIENENEWTON
Employees Worked With
Dawn Vincent
July 31, 2023
Cesar was professional and went all the way to ensure that as customers we are happy . Yet the only very important aspect of accepting the purchase of my car was not met by the dealership detailing depar that as customers we are happy . Yet the only very important aspect of accepting the purchase of my car was not met by the dealership detailing department since I was promised a clean interior yet despite keeping the car more than 10 days , it was not done properly and the leather seats plus ceiling were still dirty More
by TEDTHEPHILLYS
July 30, 2023
I've has cars from Lithia Hyundai since 2004. They have been honest and fair with our family. They have been honest and fair with our family. More
by WURRUTY
Employees Worked With
July 29, 2023
Still waiting on repair. No one responding after a month still No follow up Ignored No one responding after a month still No follow up Ignored More
by waycooljr2124
July 29, 2023
Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no retur repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated. More
by obecito1
July 27, 2023
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all. now I can anywhere, may God bless you all. More
by TITUSTHOMAS592
Employees Worked With
Other Employees :
Matt Franceschini
July 27, 2023
Great sales person— Holly—. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day. More
by EWSTEPHEN60
July 25, 2023
Always there to help when I need them. I may want to sell the car soon. I may want to sell the car soon. More
by ZACKCLARK
Employees Worked With
