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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,733 Reviews

1,733 Reviews of Lithia Hyundai of Reno - Service Center

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December 08, 2022

Purchasing through Lithia Hyundai was a smooth process. The staff was incredibly professional and very personable. Nothing but good things to say! More

by DIMPNAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Lithia Hyundai of Reno responded

Thank you for the wonderful review! We're so thrilled to hear you had a professional and friendly experience with us at Lithia Hyundai of Reno. If you need anything else please reach out, you're always welcome here!

Helpful
December 08, 2022

Great Service! Was going to leave due to the price of the vehicle but gave us the vehicle at the price we could afford! More

by braid4me2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Lithia Hyundai of Reno responded

We're always happy to work out a deal! Thanks for stopping by Lithia Hyundai of Reno!

Helpful
December 07, 2022

They are always friendly and work with you. Management goes out of their way to ensure a positive experience. More

by TJW2474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Lithia Hyundai of Reno responded

That's how we earn customers for life at Lithia Hyundai of Reno! Providing you with a friendly and positive experience every time is our top priority. We hope to see you again down the road!

Helpful
December 07, 2022

Some of the employees need to work on honesty and communication. I do love my car! More

by micheleaguirrejohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
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Dec 09, 2022 -

Lithia Hyundai of Reno responded

Hi Michele, thank you for your valuable feedback and I apologize for the lack of communication. We strive to be open and honest with our customers so they can make informed decisions during the purchasing process. If you’d like to discuss your experience in more detail, I’d be happy to speak with you at the number below, thanks. Scott Robert 775-682-3352 Customer Relations Manager

Helpful
December 07, 2022

Amazing service always, professional and friendly always. Tabitha goes above and beyond everytime I bring my vehicle in for its service! Always makes me happy to give my business to them! More

by Randy Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Dec 08, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a loyal customer, Randy! It's always a pleasure to assist you here at Lithia Hyundai of Reno. We appreciate the wonderful review and shoutout to Tabitha. Safe travels!

Helpful
December 05, 2022

I have always been treated very fair at this dealership. I'm also impressed with the service department. More

by JTJ0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Tabatha Culver
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Dec 06, 2022 -

Lithia Hyundai of Reno responded

Thanks for the stellar review! We always treat our valued customers fairly and make sure their service is done efficiently and in a timely manner. Until next time, safe travels from Lithia Hyundai of Reno!

Helpful
December 05, 2022

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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Dec 05, 2022 -

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Our goal will always be to make you feel like family here and provide only the best service for you and your vehicles. Thanks for the kind words and safe travels!

Helpful
December 04, 2022

I owned a used 2019 Kona EV, being a crazy old girl, I wanted one that was only mine. Going in for service, big tire rotation, I asked about a new car. I loved my Kona, so here I am with 2023 Kona EV. More

by Keep me out of the showroom05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Carol
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Dec 05, 2022 -

Lithia Hyundai of Reno responded

Congrats on the new Kona EV! We're always here for you at Lithia Hyundai of Reno, so let us know if you need anything else!

Helpful
December 04, 2022

Service advisor was very busy but polite and efficient. Understaffed but work done as promised More

by DAN.COLLINS81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review, Dan. We apologize for being busy during your appointment, but we're always happy to get you back on the road as quickly as possible. See you next time!

Helpful
December 04, 2022

Great sales and service teams. Will go to Lithia Hyundai of Reno to purchase my next Santa Cruz of choice More

by JEAST1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg
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Dec 05, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for the awesome review and we look forward to seeing you at Lithia Hyundai of Reno for your next Santa Cruz!

Helpful
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