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Long McArthur Inc
Salina, KS
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,525 reviews
March 27, 2022
Friendly, quick, efficient customer experience. Best car buying time I ever had. Really knowledgeable folks to deal with. Best car buying time I ever had. Really knowledgeable folks to deal with. More
by PFK57
March 24, 2022
Been working with Darin Lee for over 20 years. No games, just straight shooting. He's even not sold me certain vehicles due to Darin knowing something better for us. Give a shout to grace Lee and No games, just straight shooting. He's even not sold me certain vehicles due to Darin knowing something better for us. Give a shout to grace Lee and Seth (don't know last name). They handle all the middle, running around stuff. More
by Baja 2015
March 24, 2022
Jeff Hamilton is so easy to work with! ! Will do business with him again in the future!! ! Will do business with him again in the future!! More
by shawnreissig
Employees Worked With
March 24, 2022
Very informative on mavericks. I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the sta I can’t get any information on my order on my Mav. It’s been ordered back in october 21. Wished I could have dealt with your dealer ship from the start. I’m from illinois cross the river from St. Louis. I drive too visit my son in nortonville ks. Which is about 21/2 hours from your dealership. Great stuff on you tube. More
by Scrbau2
March 23, 2022
They all work together to make my buying of a new vehicle a great experience. Darin, Grace, and Seth care about there customers a great experience. Darin, Grace, and Seth care about there customers More
by B2woodworking
Employees Worked With
Other Employees :
Grace Lee, Stephen Facey, Seth Pullos
March 21, 2022
Dan Penner has been by long time contact there and when my wife and I wanted to get next car we went to him again. He has always taken care of all our needs and wants. We were very satisfied him, the rest my wife and I wanted to get next car we went to him again. He has always taken care of all our needs and wants. We were very satisfied him, the rest of the staff and with the deal we got and love our new car. More
by jdlowesracer
March 18, 2022
Mitch is a real good guy, ya can't go much wrong if you are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) are dealing with him!! Thank you Sir for putting up with me Steven Sanders............happy Maverick owner :) More
by Steven
Employees Worked With
Other Employees :
Stephen Facey, Mitch Harvey
March 17, 2022
I LOVE my Bronco, Darin Lee made that possible for me! ! Over the course of the last 7-8 months, Darin and I talked quite a bit, he was always courteous and knowledgeable. I even talked to him after my Bro ! Over the course of the last 7-8 months, Darin and I talked quite a bit, he was always courteous and knowledgeable. I even talked to him after my Bronco arrived and asked if he missed talking yo me, since we had talked to each other so much!!!🤣 When looking for a new car, talk to Darin, Grace was awesome too!! Thank you Long McArthur!! More
by Sandy
Employees Worked With
March 13, 2022
Dealing with Long McArthur was one of the worst customer service experiances I have ever had. Certified Factory Preowned means nothing to this dealership. Their service department couldnt find what was caus service experiances I have ever had. Certified Factory Preowned means nothing to this dealership. Their service department couldnt find what was causing the electrical issues any of the 5 times they had it for the same problem. Their Lincoln Concierge has no clue on what customer service is or means. They were not interested in "making us happy" like they kept saying. We got screwed because they sold us a lemon. The Sales Manager would only give us $2000 off the replacement vehicle and charged us for the mileage we had driven. Their lemon cost me money! They tried to pacify us with a Olive Garden gift card. Only after I started posting reviews did the Manager actually get involved. By then it was too late. This type of treatment is what gives car dealerships and sales people a bad name. More
by tmays109
