Long McArthur Inc

Great customer service I came in for a 2017 Honda Pilot and Darik Stithem was my salesman. He's very professional and helpful. Darik made sure I have a comfortable experienc I came in for a 2017 Honda Pilot and Darik Stithem was my salesman. He's very professional and helpful. Darik made sure I have a comfortable experience with the transaction. He also contacted the previous owner of the car to get the missing key (there are two but the dealership one had one when they got the car). Darik is very easy to work with and has a great attitude. Would recommend him to other people I know Tien N More

They Worked hard to give me the best deal.Very friendly They Worked hard to give me the best deal. Very friendly and a very clean Business .I would Recommend long McArthur Ford to anyone. Awesome experien They Worked hard to give me the best deal. Very friendly and a very clean Business .I would Recommend long McArthur Ford to anyone. Awesome experience! More

Darrin Smith was my salesman and I felt like he really was helpful and understanding. He was not pushy and he seemed like he really wanted what was best for me. was helpful and understanding. He was not pushy and he seemed like he really wanted what was best for me. More

Amazing experience! Michael Gadberry was our salesman and he was phenomenal - honestly, everyone we worked with at Long McArthur was great. From the very start he was Michael Gadberry was our salesman and he was phenomenal - honestly, everyone we worked with at Long McArthur was great. From the very start he was informative and not pushy. He did not stalk us from the beginning (like other dealerships) and he had the Lincoln Aviator we were interested in ready to go once we arrived. We were treated with respect and he listened closely to our “must haves” and helped us find the exact model that fit our needs. My husband needs to “stew on things” for a bit before making a final decision, they never rushed him and actually complimented that he was straight forward and they appreciated it. Because of my husband being a slow decision maker, they let us take it over night - we live in newton! Taking it home to test drive and show family put the cherry on top. We ended up going back the next day and purchased it! Honestly, from start to finish the process was smooth and we didn’t feel pressured at all. I felt we could walk out of there, even if we decided not to purchase and they would’ve respected our decision. Once we got home after purchasing our new Aviator, we were admiring it once again and found that they had snuck in a gift basket - complete with a bottle of wine, two wine glasses and some Lincoln emblemed products. If anyone is considering purchasing a new vehicle - Michael Gadberry & Long McArthur is the way to go. When we’re ready for our next vehicle - we will be back! More

Customer service The absolute best customer service ever!! After a car accident near Junction City, KS, I had no way of getting back to my home in Western Kansas. My h The absolute best customer service ever!! After a car accident near Junction City, KS, I had no way of getting back to my home in Western Kansas. My husband called Bills Rogge at Long McArthur and asked if he could have a car ready for me when I got to Salina. My Lincoln was towed to Salina and I rode with the tow truck. Not only did he have a car ready for me , he was there waiting for me at 6:00 p.m. to make sure I was okay to drive home and said to keep the car as long as I needed it. We went back the following Wednesday and bought the car. Their customer service is beyond compare!!! More

Quick and Easy Was able to get the whole deal worked out before even needing to step into the dealership, how great is that?! Kyle was understanding and was not pus Was able to get the whole deal worked out before even needing to step into the dealership, how great is that?! Kyle was understanding and was not pushy at all. I'm not a haggler and he was able to make sure the best deal was given and the second time we were able to get everything where it needed to be. Also he followed up to even make sure were happy after leaving, thank you Kyle for all your work! Ben was great in finance- explaining everything to us and even with a time crunch he was able to answer my questions, thanks Ben! Additionally, I want to give a great shout-out to the team that creates the YouTube videos on the cars they have, it is very detailed and I was able to understand all the options and differences made with each year change in a couple particular models I was looking at. More

Amazingly simple and painless experience Had a great experience that was easy and painless. Found what I wanted online, emailed Dan Penner. He arranged for a test drive right away and once th Had a great experience that was easy and painless. Found what I wanted online, emailed Dan Penner. He arranged for a test drive right away and once the decision was made he made the finance part extremely easy. Can't say enough how good this experience was. Best dealer in the Midwest More

GOTITFROMKYLE I was glad when I walked into Long Macathur in Salina Kansas.. It felt like one big family while I was there and I look forward to future experiences I was glad when I walked into Long Macathur in Salina Kansas.. It felt like one big family while I was there and I look forward to future experiences with the Ford team \m/ More

Travelled from CO for my Shelby! This was my first experience purchasing a vehicle from out of state and honestly it couldn’t have been easier! Michael and Ben called me when they sa This was my first experience purchasing a vehicle from out of state and honestly it couldn’t have been easier! Michael and Ben called me when they said they would and we’re extremely professional. I would recommend Long McArthur to friends and family! More