Long McArthur Inc

AMAZING Our experience was phenomenal. Chris Herbst was very nice and personable. He answered all of our questions, making the process flawless! I would highl Our experience was phenomenal. Chris Herbst was very nice and personable. He answered all of our questions, making the process flawless! I would highly recommend him and this dealership to anyone. More

Car buying experience Travis at long McArthur was great to work with! He had great patience when it came to dealing with my stubborn family and helped us find my perfect ca Travis at long McArthur was great to work with! He had great patience when it came to dealing with my stubborn family and helped us find my perfect car within the budget that my family was asking for! I appreciate everything that he has done to help me out and I will be recommending him to anyone that needs a car. More

The worst experience My car was in an accident around Selina, and it’s not able to drive so I have no choice but sent my car to this dealership. At beginning, they told me My car was in an accident around Selina, and it’s not able to drive so I have no choice but sent my car to this dealership. At beginning, they told me it’s gonna be two weeks, after two weeks they said it’s going to be next month. I waited a month and half, my insurance agent called me and said they have broken my rear window so pick up time will be delayed again. Another week later, my agent called me again and said they broke another part of my car again. I have to wait two months more for ordering a new part, otherwise they will fix the broken one and put it on. Finally, they put the broken part on my car, called me to pick up. I did a quick check when picking up my car: they did not take care of scratchs and small demages at all. I asked them to fix it but they said they need charge me extra money for that, or find somewhere else. I was really upset and disappointed with this dealership. I also asked them to fix my fuel cap, it was through warranty, I made two phone calls to make sure they fixed it, when I got there the fuel cap was still broken, they didn’t even remember my asking. Now I had my car back, after eight and half weeks repairing, there are many annoying vibrations m and noises on my car. I wouldn’t recommend this place to anyone. As a foreigner, I must say this is the worst experience that a ever known in America. I hope owner of this dealership will see this review, and make some changes. More

Great car buying experience! I did my research online, found the car I liked and Ashlee Dyer and Dan Penner made the rest easy. Ian Korinek went along on the test drive and answer I did my research online, found the car I liked and Ashlee Dyer and Dan Penner made the rest easy. Ian Korinek went along on the test drive and answered all my questions. The purchasing process was quick and easy (easiest I've been through). After the purchase, I had an issue with the car and Ian was very helpful in helping me. He even called on his time off to help, which was very nice of him. I'd buy from Long McCarthur again. More

Excellent experience from start to finish. Let me start of by saying I have purchased vehicles from several of the larger dealerships in Wichita. I have had experiences with those dealerships t Let me start of by saying I have purchased vehicles from several of the larger dealerships in Wichita. I have had experiences with those dealerships that ranged from moderate to terrible with a slant towards terrible. I had been looking for a fairly specific used truck and was about to head to Oklahoma City to look at one when I happened to find a listing for a very comparable vehicle at Long McArthur in Salina. I contacted their internet sales department and was provided multiple detailed photos of the vehicle I was interested in within minutes. I then decided to take the hour and a half drive to Salina to look at the truck after having a brief conversation with salesman Travis Godfrey. Upon arrival I was promptly greeted by Travis and shown the truck which had been parked up front and was waiting for me. The truck drove perfect and was even more than I expected. Next came the sale negotiation and trade appraisal which was low pressure, professional and totally painless. Long story short their truck was better than described, the price was more than fair and I was very pleased with their trade in offer. The whole transaction was complete in less than three hours, which was amazing to me. This was by far the best car buying experience I have ever had and will definitely be a return customer. More

Red Roush I saw a beautiful Red Roush Mustang advertised on Autotrader.com and had to inquired. I was referred to Amy Renz worked with me in getting the deal do I saw a beautiful Red Roush Mustang advertised on Autotrader.com and had to inquired. I was referred to Amy Renz worked with me in getting the deal done to purchase the vehicle and have it shipped to my residence. I can't thank Amy and the entire staff at Long McArthur Ford enough for making this purchase seem effortless. More

Superb customer service. Hands down the best sales experience I’ve had. Darik worked with me for over two months and very patient. When I came in to finish up the paperwork on Hands down the best sales experience I’ve had. Darik worked with me for over two months and very patient. When I came in to finish up the paperwork on the truck, everything was taking care of very promptly and professional. Darik and along with Long MacArthur Ford will be getting my business again. More

A great deal was made My wife and I had a great experience working with the staff. We were searching for a certain vehicle and just happened to find it here and they were w My wife and I had a great experience working with the staff. We were searching for a certain vehicle and just happened to find it here and they were willing to negotiate and make the deal happen. More